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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Thanks for the help today
August 7, 2025

Thanks for the help today. I really appreciate this kind of help.

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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What an awesome experience!
August 7, 2025

What an awesome experience! I've always dreaded the resume creation. This was painless.

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great tool was very helpful in developing a well formatted resume

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Great website to update your resume. Very easy to create and like the AI feature

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!

Regards,
Resume Genius

California
1 review
0 helpful votes
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It says its free and then asks for money so that is unfortunate.

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Washington
1 review
0 helpful votes
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So far so good
August 7, 2025

So far so good. I like it so far, to early to tell if it works yet!

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Esther T.
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This site is so easy to use, with many options to personalize my resume.
Applying to jobs is an already tricky process, Resume Genius really helped.

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Great Program and useful tool!
August 6, 2025

Great Program and useful tool! I have been a teacher and builder of young and old minds for many years now. Thank for allowing me to utilized this wonderful resume Tool and guided format!

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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It was very easy to generate this resume for my future job in the medical field.

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Nice platform!
August 6, 2025

Nice platform! Easy to use and very quick to do! User friendly gets 10 stars!

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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Easy to use and I appreciated the auto populated items, that was a nice touch.

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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The resumegenius.com is a great tool and offers helpful suggestions! I like the varied formats available to insert my information. Thanks!

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I was under the impression that the initial resume was free because that is what i searched on google. The sponsored add for your company said free resume. But overall the experience was very simple and I enjoyed building my resume. It was ultimately worth the 2.95 but it should say that upfront

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Washington
1 review
0 helpful votes
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Easy to do, great suggestions, and professional looking templates.

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Thanks for making this easier for me Dont have any further comments until i see the resume. I have not printed it and the letter yet

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow MEENAKSHI Q.
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It was really help full and I was satisfied with the help I got!

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Very helpful mostly but there were a few sticking points where I could not get what I wanted removed from the suggested

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Very useful, but concerned with my ability to re-arrange information on the resumegenius format. Also have an issue with the "Free" statement upon selecting the site and find out at the END that there is in fact a CHARGE, minimal as it may be. I would like resumegenius customer support to contact me@ *******645 for clairification. Thank you

Date of experience: July 27, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!