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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The site is easy to navigate and I love the many formatting options.
Would rather have had one chance to print out a complete resume so I could experience the whole process before having to whip out a credit card. That approach with any kind of website always seems super sketchy. However I like your format and decided to do the trial. Once again, I don't think the surprise credit card thing especially after putting in the effort to build the resume. Then again I am very very low on funds right now so it probably hits me a little bit more than some others. But the layout and the process seem to be really good. Hopefully this will help me get a job.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Don't like the rigidity of how job experiences are laid out
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great and your in put and advice was really appreciated thanks
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Shame about the payment at the end. It was advertised as free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to navigate and professional resume builder
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Far from free - and it would be useful to have the option to pay immediately alongside the information that this will expand options expodentially.
Hello Virginia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I have been practically in tears trying to produce a resume that didn't look as though a five-year-old had written it. This was so helpful!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Top-notch usability and would recommend to anyone looking to put together a successful resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The search engine said "free", ad is misleading. Please be honest with search engines and not waste our time.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thanks for walking me through on how to complete my resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its always annoying when something seems to be free but then after spending valuable time on it I get charged for the final product. And if I don't cancel in time you're going to start charging a monthly fee?!? Your mothers would be ashamed of the slimy way you conduct business. I'm a full disclosure kinda guy. But other than that your service seems to work well.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good service, made it very easy to construct a decent resume. Never made one before and this was a simple process. Little scummy that its advertised as free until you've spent an hour making and suddenly its five bucks it but what can you do
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy, no hassle with margins and fonts. Looks clean and modern
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Maybe I missed it, but I wasn't aware the cost until the end but I decided to pay anyway because of time I'd invested-well played. It would be nice to be able to move the sections or better formatting. For example, listing my skills in the free space seems more appealing but I can't move it at this stage in the process. I hope that I can after I download.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I would like to be able to change the order of the various bullet points in the "Edit" feature. It seems that the experience and skills items would better represent the candidate if they could be easily presented in order of importance.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy, lots of options, professional templates and great suggestions
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice bullet points to help with the resume process
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent help for someone that hasn't put a resume together in a while.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it! So easy to use and love the bullet points
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius