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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This service was not up to what I thought the standards were.
It was good. Wasn't to thrilled about having to pay but nothing in life is free.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was so easy. I was procrastinating for so long. I wish they had a referral incentive program.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ok experience i was expecting it to be free like it said on line
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great suggestions for examples and great article about what to focus on, especially to leverage transferable skills.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Cost should be presented upfront, BEFORE someone spends hours completing profile. Resume template options are dated and kinda lame. LinkedIn resume import was a near-complete failure; I had to create nearly everything via copy/paste.
Hello Joshua,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I really thank you all so very much for this service.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly and easy to apply the suggestions available.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the easy way to customize my resume and how this system worked for me
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Editing resume needs more customization option. Very limited customization.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's been amazing! Resume genius has helped simplify the resume-constructing process to the point where it only takes a couple of minutes to make an effective resume.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This was so simple and I like the design. The assistance with content was very good. Thank you :)
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good tool but don't like the automatic subscription part. Price should be clear from the outset.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very good experience. Its very good to work with resumegenius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a simple and quick way to get a good resume made
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is outrageously overpriced and i will not be renewing my subscription.
Hello Gabriela,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was great until your "free" software suddenly cost.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Love the product, however you guys made it pretty difficult to pay. I was given an error message on 3 different cards before I made a successful transaction on the 4th.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So many template options, helpful tips and options to add to your work experience, skills, etc. It was really helpful to a person who doesn't have a lot of experience creating resumes. Loved it!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very good service I was able to get everything done in an orderly manner
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Kian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius