On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Didn't know I needed to pay until after I put in all the work to make a resume so that sucked but over all otherwise a good site so far.
The builder is very user friendly and provides great resume format options.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and end product turned out great!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy it eliminates the daunting task of building your resume!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow directions with excellent examples.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There is a glitch in one area I cannot seem to edit or erase
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was under the impression this was a free tool until the very end when I had already put a lot of time into creating my CV. I enjoy how the product functioned and how my CV looks, but more transparency at the start would have been nice.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Surprised at the cost to download my resume when the website said it was free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was very satisfied with the user-friendly interface and the suggestions were helpful.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been 15 years since I had to write a resume. You made it easy
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far it was quick and simple to input data into their resume system to get started.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The platform is super easy to use and provides a great looking resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The fact that a person has to pay 25 buck to get a resume updated is not okay.
Hello Miranda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The entire process was extremely easy and removed all stress I had over building my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your Google ad says free and of course when you get to the end there is a payment block to get your resume. Very misleading and sad business practices just be upfront and you will find better success.
Hello Amber,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Amazing and lots of great help
Very happy and pleased
Thank you
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy steps to follow. Helpful and highly recommended.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good info and suggestions on helping to write resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Let's see the results. Can't rate what you don't know yet. Love it so far.
Brett
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to do, the suggested bullets were very helpful.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius