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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Melliza W.
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The bait and switch is pretty bull$#*!. This was reviewed favorably as a free service with paid perks, but you seem to have changed that. I took the trouble to type in the carp (which is after your crappy parser mangled my resume) So I'm paying to get a document out, but you can be assured I'll be asking for a cancelation right after.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Melliza,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Jonathan R.
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Quick and efficient, but could do with some work on recognizing referees, it tried to put them into the job section.

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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My experience using this site was super. I love the assistant you receive when outline your skills. The resume builder option and the complimentary cover letter building tool is what made me select this site.

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Lori D.
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I felt like it was a little difficult to navigate. And i don't think I knew I would have to pay going into it. Oh well. I got it done.

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow ANGELA K.
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Some suggestions were not displayed in job titles that were relevant for some

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Wisconsin
2 reviews
0 helpful votes
Follow Adam M.
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Tbh I wish it said how expensive this would be earlier on. $25 is a lot of money for one month, 3x what a lot of other sites charge.

I bit the bullet just because I've already been working for like an hour. I feel like it was purposeful, that it didn't say it was $25 a month until my resume was already done and I was ready to download. Kind of like y'all are hoping people do what I did and say "screw it, I've already been doing this for an hour". Resume looks nice though

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Adam,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Paulette X.
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Resume genius was a big help in making my resume look professional

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Richard I.
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Resume Genius is one the best sites to get a position for a job it help me land a job

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Cesar D.
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GREAT!
February 2, 2023

GREAT! It was very easy to make a quick resume with all these tools!

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Denise J.
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Fast and easy, I loved the variety of templates. It's not totally free though, must purchase a 14 day trial minimum with auto renew if not cancelled via email or phone call. Otherwise, nice.

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Your system glitched 5-6 times and I lost my bullet points each time. I invested so much time in your system that I couldn't turn back or else I would've used another service. It took me 3x longer than it should have to complete this because of your glitches. I even had to start from scratch once because the glitch just wiped my entire resume that I had created. I would not recommend this service to anyone unless they had all day.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Erin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Carol X.
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Very easy to use and a great resourceful tool for my job search

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Heidi C.
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Thank you for the beautiful resume!
February 2, 2023

Thank you for the beautiful resume! So easy to use and professional too!

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Rafael W.
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It was a fantastic experience as always. I wish an availability to pay for this once everytime you need it existed rather than getting charged every month and having to cancel.

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jennifer U.
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Didn't know I needed to pay until after I put in all the work to make a resume so that sucked but over all otherwise a good site so far.

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Chee-Tara I.
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The builder is very user friendly and provides great resume format options.

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
12 reviews
33 helpful votes
Follow MK S.
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Very easy to use and end product turned out great!

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Stephanie M.
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So easy it eliminates the daunting task of building your resume!

Date of experience: February 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Troy A.
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Easy to follow directions with excellent examples.

Date of experience: February 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Courtney K.
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There is a glitch in one area I cannot seem to edit or erase

Date of experience: February 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius