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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The bait and switch is pretty bull$#*!. This was reviewed favorably as a free service with paid perks, but you seem to have changed that. I took the trouble to type in the carp (which is after your crappy parser mangled my resume) So I'm paying to get a document out, but you can be assured I'll be asking for a cancelation right after.
Quick and efficient, but could do with some work on recognizing referees, it tried to put them into the job section.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience using this site was super. I love the assistant you receive when outline your skills. The resume builder option and the complimentary cover letter building tool is what made me select this site.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I felt like it was a little difficult to navigate. And i don't think I knew I would have to pay going into it. Oh well. I got it done.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Some suggestions were not displayed in job titles that were relevant for some
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Tbh I wish it said how expensive this would be earlier on. $25 is a lot of money for one month, 3x what a lot of other sites charge.
I bit the bullet just because I've already been working for like an hour. I feel like it was purposeful, that it didn't say it was $25 a month until my resume was already done and I was ready to download. Kind of like y'all are hoping people do what I did and say "screw it, I've already been doing this for an hour". Resume looks nice though
Hello Adam,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Resume genius was a big help in making my resume look professional
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius is one the best sites to get a position for a job it help me land a job
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy, I loved the variety of templates. It's not totally free though, must purchase a 14 day trial minimum with auto renew if not cancelled via email or phone call. Otherwise, nice.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your system glitched 5-6 times and I lost my bullet points each time. I invested so much time in your system that I couldn't turn back or else I would've used another service. It took me 3x longer than it should have to complete this because of your glitches. I even had to start from scratch once because the glitch just wiped my entire resume that I had created. I would not recommend this service to anyone unless they had all day.
Hello Erin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use and a great resourceful tool for my job search
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the beautiful resume! So easy to use and professional too!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a fantastic experience as always. I wish an availability to pay for this once everytime you need it existed rather than getting charged every month and having to cancel.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't know I needed to pay until after I put in all the work to make a resume so that sucked but over all otherwise a good site so far.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The builder is very user friendly and provides great resume format options.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and end product turned out great!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy it eliminates the daunting task of building your resume!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow directions with excellent examples.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There is a glitch in one area I cannot seem to edit or erase
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Melliza,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius