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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Wish i knew i had to pay before i made it but it looks good and is worth the money
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast easy and templates are very clean plus look professional
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as FREE yet here you ask me to pay after completing my resume. Will not use this service again.
Hello Xena,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good experience wish I could download more options
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very Easy to use, Say Bye to All night resume writing and Say Hello to easy quick professional resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simply trying to find the correct keywords to translate my skills was highly valuable! Thank you.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The program made writing the resume quick and easy. The format is done for you. It is worth the investment.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should be more streamlined to work on the document. Too boxy - working in sections.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy, Well laid out and very excellent service and wide variety of customizations and additional information
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The platform was easy to navigate and provide great guidance.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
No where in plain site did i see i had to pay for this resume
Hello Aniesa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very professional resume builder at a low cost! The available templates and extensive examples on job descriptions are so useful!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easiest resume service I have used so far! I am terrible at building resumes but this made it so much simpler and I am grateful and happy!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Nice and perfect this website helped me out to build up a good resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as a free template. Was not free at the end.
Hello Bradley,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I love the template and auto fill options with recommendations pre written. Don't like that I have to pay but I do love that it is a very reasonable price for what you get. Totally worth it in my opinion
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was a free resume service but made me pay at the end to access my resume
Hello Zackary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very intuative and user friendly. Would have taken 10 times longer without, and my resume is way better than it was.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super helpful with wording and very easy to use at a good price.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius