Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Dallas O.
Unfollow Dallas O.
Share Review
Report Review

Super Quick and Easy to Use!
March 6, 2023

Super Quick and Easy to Use! The "Pre-Written" suggestions relieve that pressure to know the proper jargon and really help you understand how to sound professional and concise. I'll definitely be recommending to all my peers!

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Cristal S.
Unfollow Cristal S.
Share Review
Report Review

Crazy simple and easy fill out and get a beautiful looking resume

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow williams T.
Unfollow williams T.
Share Review
Report Review

My experience has been great
March 6, 2023

My experience has been great. It's so eady to use. But at the same time, I'd appreciate it if it could correct grammatical errors and make recommendations on tenses or keywords to be used.

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Chelsea B.
Unfollow Chelsea B.
Share Review
Report Review

ResumeGenius made creating my resume so much easier!

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Jordan T.
Unfollow Jordan T.
Share Review
Report Review

It said Free on the website, then I had to pay $3. Just be honest up front, I would have been fine knowing about the $3 charge.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jordan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

The tool is great
March 6, 2023

The tool is great. Making people buy a subscription feels gross. There should be a one time buy option. It's clearly preying on people who either can't or forget to cancel subscriptions.

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Afton V.
Unfollow Afton V.
Share Review
Report Review

Good and I'm honestly just trying to fill this out.

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Edwin S.
Unfollow Edwin S.
Share Review
Report Review

Bull$#*!, claims to be free resume builder. Yea you can make it for free but you have to play to click the download button.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Edwin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Bradley Z.
Unfollow Bradley Z.
Share Review
Report Review

There should be a more modular way you can edit the resume section by allowing them to be placed in the different columns. Currently this isn't a feature but would elevate the entire process.

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow laila S.
Unfollow laila S.
Share Review
Report Review

Very Impressive; I have been battling with making a solid resume, and finally, resumegenuse made it happen for me in a brief time, perfect explanation. It is truly a genius.

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Mary O.
Unfollow Mary O.
Share Review
Report Review

Thank you for the help getting my resume in a better format

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow DANIEL L.
Unfollow DANIEL L.
Share Review
Report Review

Quick and east process
March 5, 2023

Quick and east process. Very accessible and helpful template. Will definitely recommend.

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
3 reviews
0 helpful votes
Follow Christine U.
Unfollow Christine U.
Share Review
Report Review

I really liked the additional information provided when creating new verbiage

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Erica B.
Unfollow Erica B.
Share Review
Report Review

I have been struggling with a resume that was way to wordy! Thanks

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Cara F.
Unfollow Cara F.
Share Review
Report Review

Quick & super easy to use
March 5, 2023

Quick & super easy to use. Ended with a super professional result.

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Calvin A.
Unfollow Calvin A.
Share Review
Report Review

Loved the templates available and recommended prompts

Date of experience: March 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Sam O.
Unfollow Sam O.
Share Review
Report Review

Some bull$#*! to not ever mention charging for your service until you're already done, then charging 10x that fee per month if you forget to cancel. Bull$#*!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sam,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Teri Q.
Unfollow Teri Q.
Share Review
Report Review

You have to pay at least $2.95 to get your resume it's not free. That fee is just for 14 days and then you need to cancel or be charged $24.95

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Teri,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Simone N.
Unfollow Simone N.
Share Review
Report Review

It's pathetic that you do not state that you must pay to save when you advertise as free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Simone,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Share Review
Report Review

I love how I had a lot of recommendations and options.

Date of experience: March 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius