On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's pathetic that you do not state that you must pay to save when you advertise as free
I love how I had a lot of recommendations and options.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, this service has been great! Writing up my resume has never been easier!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Should've been upfront about the cost, prior to creating a whole resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I love the ease of navigating the tools that are available.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It should be noted up front that it's not free > :(
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great point and click fill for resume ideas according to your job title.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Allowing users to create resumes but then surprise charge them at the end to save it while advertising your service as FREE is grimy but I get it I guess. Dog eat dog world money make the world spin like zing zing,
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far, I really like the options and how they provide awesome layouts that fit all the verbiage.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site gives you good examples for detailed work experience.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very slick and easy to use and a great assistant throughout.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it! So quick and efficient. Had the words I was looking for
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experiences, everything went smooth while building my resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free. It ended up costing money after I completed my resume, even after importing my own.
I did like the set up and ease of the formatting. Just was annoyed it was advertised as free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This template was advertised as free, it would be nice to know of charges upfront. Otherwise,great help.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
___________________
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love this website, especially as a travel social worker who has to constantly update my resume!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very quick and easy to use. Templates were unique and suggested additions were helpful.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fine, need to edit US off of education and can't find how to delete it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Simone,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius