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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Everything was great except that halfway through, everything started typing backwards and the cursor would automatically go back to the top of the box. I had a really hared time completing it.
Reliable and useful will recommend to anyone to use..
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great helped me get ready for my next chapter in life.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Finding an issue when trying to update the work experience section. When trying to type in the main text window. The cursor jumps back to starting position and writes everything backwards. I'm having to paste my text from another source.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not free... but works well. Did have problem with typing on one section. Typing backwards?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and simple to use, was done with my resume in minutes!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was easy but didnt like that it says free when infact we had to pay for it..
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This website advertises free templates, but none of them are free. It lets you complete your resume and then asks you for payment when you try to save or download it.
Hello Magen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
If you want to have business pay for your services I suggest you accept more forms of payment
Hello Andrea,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The position data field should be moveable like the new location field is
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I assumed when the internet said free resume meant free? Then tried other websites and found out nothing is free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was easy to understand. My only problem is that it said free but now I have to pay $2.95
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was able to work on my resume and apply for jobs
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy UI, well structured pre-made answers, and an amazing price. I love this Resume builder it's the best around. Highly recommended.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Found plenty of help and advice on the site. A few glitches in the resume builder. But overall happy with the experience
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Download resume for free, but you need to have a paid subscription.
Hello Jacquelyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I like the fact that you can choose another template
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website is a little misleading. I was not expecting to pay for a copy of my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy to use. Very professional looking resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You guys said it was free... until you want to print it out, and then you have to pay for a subscription, Who wants a subscription? Most people will only need to print it a few times over the course of a day. This service should be free for at least a week.
Hello Matthew,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius