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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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Everything was great except that halfway through, everything started typing backwards and the cursor would automatically go back to the top of the box. I had a really hared time completing it.

Date of experience: March 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Reliable and useful will recommend to anyone to use..

Date of experience: March 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
2 reviews
2 helpful votes
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Great helped me get ready for my next chapter in life.

Date of experience: March 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Finding an issue when trying to update the work experience section. When trying to type in the main text window. The cursor jumps back to starting position and writes everything backwards. I'm having to paste my text from another source.

Date of experience: March 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Not free...
March 24, 2023

Not free... but works well. Did have problem with typing on one section. Typing backwards?

Date of experience: March 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Quick and simple to use, was done with my resume in minutes!

Date of experience: March 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Everything was easy but didnt like that it says free when infact we had to pay for it..

Date of experience: March 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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This website advertises free templates, but none of them are free. It lets you complete your resume and then asks you for payment when you try to save or download it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Magen,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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If you want to have business pay for your services I suggest you accept more forms of payment

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Andrea,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow SHANON U.
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The position data field should be moveable like the new location field is

Date of experience: March 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I assumed when the internet said free resume meant free? Then tried other websites and found out nothing is free.

Date of experience: March 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
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It was easy to understand
March 24, 2023

It was easy to understand. My only problem is that it said free but now I have to pay $2.95

Date of experience: March 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jainaba A.
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I was able to work on my resume and apply for jobs

Date of experience: March 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Easy UI, well structured pre-made answers, and an amazing price. I love this Resume builder it's the best around. Highly recommended.

Date of experience: March 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Found plenty of help and advice on the site. A few glitches in the resume builder. But overall happy with the experience

Date of experience: March 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Jacquelyn G.
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Download resume for free, but you need to have a paid subscription.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jacquelyn,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Makiah T.
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I like the fact that you can choose another template

Date of experience: March 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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The website is a little misleading
March 23, 2023

The website is a little misleading. I was not expecting to pay for a copy of my resume.

Date of experience: March 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Quick and easy to use
March 23, 2023

Quick and easy to use. Very professional looking resume.

Date of experience: March 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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You guys said it was free...
April 22, 2023

You guys said it was free... until you want to print it out, and then you have to pay for a subscription, Who wants a subscription? Most people will only need to print it a few times over the course of a day. This service should be free for at least a week.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Matthew,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius