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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Fast and cleanest way to create a detail oriented resume.
Just getting started, so far easy to use and lots of options.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It doesn't accept my other card and the process delayed
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
While I enjoyed using the pre-written bullet points, I wish I was informed that I would be paying for a subscription before I began all the work to fill in the template. It isn't huge that the templates can't be adjusted, but again, that's not outlined before beginning. I honestly would've used google. I am paying the one-time fee of $2.95, because I am proud of how it turned out, but I'll be canceling before the monthly fees kick in, holy COW! I made a mistake using your site, because this is a one-off resume; I am not applying for jobs. I'll be using a service I don't have to pay for in the future. Let people know in advance what the charges are for. You have a great tool, but it is NOT for everyone. I feel duped, like a bait-and-switch type of deal.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was really helpful and made my resume fast and easy and towards the end it was very elegant
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was easy and understandable to build up an adequate resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very misleading in that the payment plan is not clear when you start building a resume. It is not really free and that is misleading.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very smooth User Interface, easy to follow steps to create a Professional looking Resume. Great Service.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was great except when trying to type in the boxes at first it would not let me type forward without having to use the space
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's a great program that is very useful at any time and anyone can have an amazing resume for any job.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Had you posted the price upfront, I would/ve been fine with it, but not after doing all that work first.
Hello Nicole,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Didn't know I would be charged in order to save document. Also had formatting issues
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It says free and then charges you. I paid the 2.00 then canceled imediately. That's poor buisness to get you through the whole process and say guess what. We lied. To bad as well its a great site minus the lies.
Hello Nathan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Frequent inability to use text boxes and drop-down menus as intended. Had to refresh several times. Had to import copied text. I'm honestly bewildered that I'm going through with payment
Hello William,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It's very difficult to edit the experience sections. There's a glitch that happens when you try to type the cursor keeps going up to the very top. Very annoying & makes it almost impossible to edit that section.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Super easy! Love the options given on website for added bullets. Thank you
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome experience creating resume with resume genius.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and quick for urgent resumes! Recommending for sure.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Was a bug with the bullet points when you input your own but was good overall.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius