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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Thanks for saying it was free and I still had to pay
So far this provides a good starting point to build up your resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was exceedingly easy to create a new resume. I don't know about any of the other services yet because I literally just now created the account.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You need to allow people it edit the format. No employer wants to see your skills last, the should be first always. And you have it to where you can only edit text.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This has been an amazing experience! Resume genius is super easy to follow.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
A small learning curve, but otherwise very user friendly
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Every question was simple and made the resume process easier to do.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the guidance and step-by-step help, without over-explaining. Thanks!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Perfect I was able to re-do my resume over smoothly and was very happy about end result.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thank you for all the help in creating a professional looking resume & cover letter
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was perfect except for the part where you lied about it being free.
Hello Antoine,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Charing people for a resume. Rip off. I will cancel after downloading
Hello Tuyen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You state it's free input in all info and when I was done you decided to charge me
Hello Renee,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was easy to create my resume, the site was user friendly and offered many options.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Website extremely glitchy. At some times wouldn't let me type at all, and at every second step it would reverse my typing. Had to exit and enter site 20+ times
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This breaks down writing a resume super easy! Thank you!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good, but be upfront about needing a membership. It's shady to act like it's free until you complete it and then mention a cost.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You made changes to resume styles and I was unable to edit my resume that I paid for.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I love the template options and verbiage that helps draft up the resume. Great experience so far!
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This said it was free. False advertisement. The rating is correct due to misleading.
Hello Laura,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius