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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Excelente buena presentación,fácil acceso, confiable y seguro
I would have given it 5 stars, but for some reason my typing would come out backwards at times. I kept having to save my document and go back in to correct the issue.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Much more efficient than the resume consultant I was using.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great program, but had some technical issues, that required me to reload the program for it to work properly
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So quick and made a beautiful resume, even though I was exhausted writing it!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Why at the beginning it stated that it was free and now there' s a fee?
Hello Myriame,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I do not like that you will charge my card monthly, I only needed this one time!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I find resume writing very daunting. This made it so easy. I procrastinate and am usually only able to complete one or two applications a day. With this I was able to make a resume and send it off in 30 minutes.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Providing a 4 rating at this time since I haven't completed the processed or received my finished resume yet.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't realize there was a payment for this. Nothing mentioned at beginning until you get to the end
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Is the important the resume por the work very time
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Maybe it's because I was using unpaid or I'm on IPad, but the text space was screwing up. Whenever I went to type a single character, it would move my cursor back to the first character, I had to copy and paste but that was fine. It also bugged me that there wasn't a spot for P.O. Boxes, and I couldn't put it in the correct spot.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use, simple to use, gave good prompts and instructions; Hope it lands me the job I want!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume genius has made my resume-building experience a lot easier and more enjoyable
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Quick and easy to update my resume and choose the perfect format to download.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would have been nice to know the cost upfront instead of putting a pay wall at the end makes your company look shady.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Amazing. Thank you I did not have to think a lot about what to write.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Saying your service is free then charging a small fee at the end which actually signs you up for an automatic subscription is about as pleasant as a slap to the face. You are scum.
Hello Jackson,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thanks for saying it was free and I still had to pay
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius