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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
Follow Laura O.
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Excelente buena presentación,fácil acceso, confiable y seguro

Date of experience: March 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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I would have given it 5 stars, but for some reason my typing would come out backwards at times. I kept having to save my document and go back in to correct the issue.

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Much more efficient than the resume consultant I was using.

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great program, but had some technical issues, that required me to reload the program for it to work properly

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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So quick and made a beautiful resume, even though I was exhausted writing it!

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Why at the beginning it stated that it was free and now there' s a fee?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Myriame,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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I do not like that you will charge my card monthly, I only needed this one time!

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Caelan Z.
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I find resume writing very daunting. This made it so easy. I procrastinate and am usually only able to complete one or two applications a day. With this I was able to make a resume and send it off in 30 minutes.

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Virginia
3 reviews
0 helpful votes
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Providing a 4 rating at this time since I haven't completed the processed or received my finished resume yet.

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Mostly good, but having some trouble editing the bullet points under the experience section.

Date of experience: March 27, 2023
Washington
1 review
0 helpful votes
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Didn't realize there was a payment for this. Nothing mentioned at beginning until you get to the end

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Catarina I.
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Is the important the resume por the work very time

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Megan O.
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Maybe it's because I was using unpaid or I'm on IPad, but the text space was screwing up. Whenever I went to type a single character, it would move my cursor back to the first character, I had to copy and paste but that was fine. It also bugged me that there wasn't a spot for P.O. Boxes, and I couldn't put it in the correct spot.

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Lisa Z.
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Easy to use, simple to use, gave good prompts and instructions; Hope it lands me the job I want!

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Resume genius has made my resume-building experience a lot easier and more enjoyable

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Joanne O.
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Quick and easy to update my resume and choose the perfect format to download.

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

NL
1 review
0 helpful votes
Follow Indigo A.
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Would have been nice to know the cost upfront instead of putting a pay wall at the end makes your company look shady.

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
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Amazing
March 27, 2023

Amazing. Thank you I did not have to think a lot about what to write.

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Jackson L.
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Saying your service is free then charging a small fee at the end which actually signs you up for an automatic subscription is about as pleasant as a slap to the face. You are scum.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Jackson,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Thanks for saying it was free and I still had to pay

Date of experience: March 27, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius