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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Never warned me I had to pay to generate my resume until I spent my time setting it all up. I paid the $2.95 because it was easy and very Helpful. I will be cancelling it soon though.

Date of experience: April 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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This was very easy and quick
April 4, 2023

This was very easy and quick. The $2.95 fee to download is very fair for how nice the result is.

Date of experience: April 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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Very quick and easy
April 4, 2023

Very quick and easy. Will be recommending this to others

Date of experience: April 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Telling people something is free and then charging them after they've used your system to build it is really $#*!ty.

Date of experience: April 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maine
1 review
0 helpful votes
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I had a great experience using this platform and hope to get the job I am applying for.

Date of experience: April 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Timothy A.
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Quick and easy Love the added choices for all of the bullet points!

Date of experience: April 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I spent almost an hour to complete my resume and get it looking exactly the way I would like. Only to then be informed that I would have to pay to get it. Classic bait and switch.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Kyle,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It was a quick and motivating experience, very easy and understandable process.

Date of experience: April 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Asmine F.
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This is the best thing I used to get a resume helped me a lot

Date of experience: April 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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No explanation of fee for document until already invested tons of time

Date of experience: April 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Czechia
1 review
0 helpful votes
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I was missing more compact layout for language section

Date of experience: April 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
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Very Good
April 4, 2023

Very Good. I will experience it more to say about it further.

Date of experience: April 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Lots of choices to choose from!
April 4, 2023

Lots of choices to choose from! So easy to fill in all information

Date of experience: April 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Terms are way to long and I gave up on reading the.

Date of experience: April 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow Rosalind V.
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Says no credit card required but it is required you should remove this from your site this is false advertising.

Date of experience: April 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Kim F.
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I had to pay and sign up for a subscription but chose resume genius because it said it was free.

Date of experience: April 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Anna W.
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I would prefer for there to be more templates to pick from.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Anna,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Moriah R.
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Great website and it made crafting my resume easier

Date of experience: April 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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A little time consuming
April 4, 2023

A little time consuming.
Definitely worth it though.
From start to finish-20 minutes

Date of experience: April 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Christy D.
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Serves the purpose of creating a resume but has quite a few limitations

Date of experience: April 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius