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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Taryn D.
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They advertise this as free and allow you to create your resume then charge you at the end! Complete fraud!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Taryn,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great work they made it so easy for me. I appreciate y'all.

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Cierra Y.
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Excellent and very convenient for updating your resume or to make one for a job

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
Follow Corina W.
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I loved the layouts and the guides that were offered. It helped put my skills into better words. It made it so much less daunting to review my resume.

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow James D.
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Easy to follow resume formats that are affordable.

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Jessica I.
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Quick and easy to use, very helpful for someone who hasn't had to write a resume in over 6 years.

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Tyesha Q.
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I like the way I can change the format and the app does the resume for me very convenient.

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Shanelle Q.
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Great experience
April 5, 2023

Great experience. Like how they add suggestions on skills

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Every was fine except for the education part. "Expected" graduation date so it's going to be in the future, expect it only lets you select this year or previous years.

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Leah G.
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Part of the program wouldn't let you delete and type new information. Other than that, I've been pleased.

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Joshua N.
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I dont like how it forces you to put a email for references.

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Regina J.
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You need to let customers know they can not use a Debit card.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Regina,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Zachary Z.
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Clickbait with the free then you have to pay to get it just say 3$ lmao

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Zachary,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Natalie W.
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So easy to create a stellar and sharp looking resume. The bullet point suggestions for skills, responsibilities were awesome.

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Jacqueline I.
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I didn't realize how easy this was going to be. Took the stress out of everything

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
Follow Jason D.
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I didn't realize I'd be buying an entire year of this service, was not at all clear during checkout. I just needed one resume created, and this was needlessly cumbersome and unbelievably expensive for the service it provides.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Jason,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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...
April 5, 2023

,...

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow McKenzie K.
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:)………………..
April 5, 2023

:)………………..

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Daisha J.
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The resume making process is quick and simple. However, it is not free like the website mentions as we have to pay to download the resume.

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Daphne X.
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It said was free to do and then had to pay to get it

Date of experience: April 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius