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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very effective and quick processes, made building my resume easier.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use. Great help articulating everything.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and offered a lot of recommendations that were very helpful. Except it is not free like it says.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Decent designs and suggestions but why charge a fee for something basic?
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I appreciated all the templates and the easiness of using the website. However, you guys need to fix the glitches in the system, specifically when trying to type in the boxes.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The features are very nice. The prompts are really helpful to stimulate ideas for points to make. But the one draw back is that the page would malfunction and would move my curser in the middle of typing so I had to go back and waste quite a bit of time fixing things.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good though I am annoyed that google said this was a free service
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great way to update my resume quickly, with a fresh professional look.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy formatting, great advice, and wonderful templates.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, simple and comprehensive. Everything was easy to understand and work through, truly made creating a resume a breese!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Needed a resume in a hurry, loved all the bullet points I was able to add.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I did not need to drive myself crazy with wording or job description. The only thing I don't understand is listing my most recent or current job experience, I acquired my skill set and qualifications in a variety of job settings.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was easy like the form mat just if u guys say it free it should be free
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Tricks you into paying at the end after it says free and you do all the work entering
Hello Alison,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I thought this was a free template, but when I went to print it charged $.
Hello Candace,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick and easy, lots of nice templates you can choose from! The only thing I wish it would let me do is pick where I have my categories. For example, I would have liked to put my "Skills" at the top.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to use, perfect words to add to resume, very relevant
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius