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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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You wrote FREE in the home page and then required a payment to download the CV. Shameful.
Hello Richard,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Really quick and painless way to get my resume together. Thank you for the help.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't appreciate how it says "free" and then WHAM, you have to pay. But I do appreciate how effortless it was to put a resume together.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for helping me with my resume! Highly recommend this program.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I just discovered resume genius tonight and boy, am I soooo glad I did! By FAR the EASIEST resume building site to use! Literally does most of the work for you. Thank you so, so much!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
No avisan desde el inicio que es pagando
Hello Keila,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Formats are nice. I would appreciate knowing i have to pay for my resume before i spend 2 hours completing it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, easy to follow. I like the copy options that were provided.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service! Took only minutes when I thought it would have taken me hours!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The cost and obligations for obtaining the finished product should have been explained up front
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Building my resume was a stress free process. Thank you!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Was recommended to me by a friend, money well spent.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great I got all my requirements that needed to be listed.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its easy to use, I would like if it was cheaper tho
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I want to adjust the order of where things are placed.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy and helpful! Love the templates and guidance with job descriptions.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Free means free, not make you pay to get it after you've done it all.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great product that makes it easier to build a great resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius