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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Good‼
Not quite sure yet! Need to see the results!
Affordable and very quick to do it with lots of options
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I appreciate all that you offer in this service, but backing up to edit some sections I found difficult and sometimes not possible. This could use improvement.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It should not charge me for a full month when I simply need to update and download my resume. If I was not pressed for time I would take my business else where. I am immediately canceling my subscription and any future edits will be done without the help of Resume Genius. I already advised my friends to take their business elsewhere and they are a lot happier with not only the quality of the website, but also the pricing. Resume Genius is overpriced while lacking the options that most other resume websites have.
Hello Maci,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use with relevant and helpful suggestions.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really easy to use with the pre-set options that actually apply to each job
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and easy to work with considering I'm a new learner
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
You said it was free and when it got time for me to get my resume I had to pay $295 to start the trial
Hello Carvon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use and format - saved me a ton of headache
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was easy and did not take a lot of time to get the job done. Ver reliable
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I honestly appreciate your service like this. It's because of résumé genius that I was able to really make my résumé look like a professional had wrote it. The service is really incredible and I honestly appreciate it.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
25$ for a resume is INSANE. I get it, Biden $#*!ed up pricing bad. But if resumes cost 1/4 of 100$ I better get this job. You're lucky I didn't feel like re-typing everything on another site. 10$ is steep but reasonable. 25$ is just straight up $#*!ing people.
Hello Hunter,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The best resume builder I have ever used. So easy to navigate
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use. Recommendations are very helpful.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Many resume templates to choose from and easily create.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
:). ...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use cause less stress with the resume writing process
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was fully advertised that it was free. Clearly not true. $3 isn't a lot just say that instead of saying it was free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You better not charge me i am cancelling tomorrow 5/8/2023
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great process. However, I was unable to delete some words out of the resume and the representative could not do so either.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius