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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy, clean, helpful. Done within minutes, and professionally organized.
I looked up "free resume builder" on Google and this site was one of the first results. I typed in all of my info to build my resume, then I see that you guys charge after all that was done. Would be better if you prominently advertised that this is a paid service.
Hello Leniece,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast easy way to build a professional resume for a 1st time job hunt for teen daughter.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It wasn't very clear that it cost money until after I had spent all my time writing a resume so that's why I give it 4/5.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a fantastic tool for someone just starting out and needing a resume when they are right out of high school. The tips and suggestions offered are wonderful and really help with the though process needed when describing ones skilss.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Terrific experience. It was easy to use and compliant to description of occupation.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very quick and efficient. Put my resume together very nicely.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the different formatting styles, and already precise bullet points that takes the hardest work out of making a resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I love the various layouts and recommendations for the job descriptions.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a great service, only to find out I wasted 1 hour creating my resume and now have to pay for the work I did.
Hello Jessica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy, interactive, and much simpler process than I expected!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome job! Took the words right out of my mouth!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service, it made making an resume a pleasant experience.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Trouble getting my payment through even though my card is fine.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick, professional and was easily done from my phone!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like how your ad says free when it's not. False advertisement.
Hello Angelina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Awesome website but I wish it didnt make you subcribe for the 14 day trail thing since I just need one resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience, easy to navigate, very useful pre-populated statements and bullet points save a lot of time.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The best and easiest application to build a professional resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius