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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I love the various layouts and recommendations for the job descriptions.
This was a great service, only to find out I wasted 1 hour creating my resume and now have to pay for the work I did.
Hello Jessica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy, interactive, and much simpler process than I expected!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome job! Took the words right out of my mouth!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service, it made making an resume a pleasant experience.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Trouble getting my payment through even though my card is fine.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick, professional and was easily done from my phone!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like how your ad says free when it's not. False advertisement.
Hello Angelina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Awesome website but I wish it didnt make you subcribe for the 14 day trail thing since I just need one resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience, easy to navigate, very useful pre-populated statements and bullet points save a lot of time.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The best and easiest application to build a professional resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should have mentioned that the document wasn't going to be free but the rest was great!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be better if I could include my cover letter too
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I am not only having to type with ONE hand after surgery and after I do, I find out you are charging me. I'm ok with you charging for your service however, you should make that clear UP FRONT!
Hello Suellen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was so easy and fast to create a beautiful new resume!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I hate that you say its free i spend the hours filling the template out then you want to charge me to print it. Bad business
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Prices could be posted before i complete all the information entries
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thought buying the $2.95 option would NOT continuing billing me. Will cancel before 14 days are up. Should have made it clearer.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great great great great great great great great great great
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius