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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I hate that the $2.95 charge was completely hidden until the end. I feel it's false advertising to call your service a "Free Resume Builder" if you can't even download the resume you just made without paying!
False advertisement! Not Free. You have to "upgrage" to get your resume at the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I thought that I would get my resume for free but don't mind paying the $3 for the 1st 14 days and will see how it goes then I might continue my subscription
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should have expected the bait and switch with the free service disappearing at time of printing...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love how you get all finished then say its not free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
First time writing a resume so a little nervous, but resumegenius help through it,especially with the point bullets.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made it very easy to put together a good looking resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thought it was free when started but $3 is reasonable for the service
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont like how this was a free resume and I still had to spend money just to print my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was easy and Inexpensive which is also great. Had an awesome experience.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like how the layout of this website is and how it is a step-by-step process to helping you build your resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thank you oh so much for making this much easier than i ever thought it would be. After 16 yrs of never having a resume this was AWESOME!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Bait & switch. The home page indicated the resume would be free. Spent an hour plus entering info. Only to learn I had to pay to download my resume or refer back to any of it.
Hello Jennifer,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy and simple to use. Would wish to edit the actual text within the template to have a better-finalized resume. But still great and amazing to use with how fast and easy it is.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't tell me at the beginning I would be paying.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Nice to have someone else do a resume for once, besides me!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good thanks, quick and easy to navigate thanks
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish it would've made it clear that there was going to be a fee at the end. It's fine that I have to pay a fee, but there was no indication of that when I started.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple and easy to complete. But it claims to be a 'free resume', I was not pleased when I ended up having to pay for it! That is considered false advertisement
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Faraji,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius