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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Awful
August 9, 2025

Awful. In a time of need. I needed to make resume after wasting 2 hours and broke was unable to obtain resume without payment. Free trail wouldve been better should make it clear that payment is needed before people start on resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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Quick and Easy
August 9, 2025

Quick and Easy. I entered my information and this template pretty much filled in the blanks for me.

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Easy and professional prompts...
August 9, 2025

Easy and professional prompts... found it useful as I am on the hunt for a management position and wanted to save time brainstorming

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Quick and very easy to use, Gave me a very professional resume a great low price. Would recommend everyone to use.

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It was a very smooth process
August 9, 2025

It was a very smooth process. Thank for the suggestions on how to make it better.

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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I lost my resume on a laptop crash
August 9, 2025

I lost my resume on a laptop crash. Your site made it so much easier redo what was lost. Even better than what I had

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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It was easy and it literally walked me through every step. I'll definitely use it again.

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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I just want one resume, why is this a subscription service?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Down side
August 8, 2025

Down side -- described as 'free'
Up side -- fast, flexible, etc

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Texas
1 review
0 helpful votes
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Great tool easy to use very helpful, love the prompts. Will recommend

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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Just learning to use this program
August 8, 2025

Just learning to use this program. Will see how it turns out after job applications.

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Very easy to use after not having to work on a resume for years.

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Said it was free and it is not would have like to know that ahead of time that it is not free false advertising

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Georgia
1 review
0 helpful votes
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It was very quick, easy, and efficient. The best resume template I've used and the AI was amazing.

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Seems quick and easy have not printed yet, I am hoping it will be easy to accsess and print easily and look as it should.

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Illinois
1 review
0 helpful votes
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Its quick simple and easy to use
I like everything about it you can literally do it from home simple as that.

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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You guys did a very good job on maintaining a professional job

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Greedy $#*!s
August 8, 2025

$#*! you for your predatory, $#*! subscription model. Rot in hell. Kindly,
Suck my $#*!ing $#*!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Easy easy easy easy easy easy easy easy easy easy easy easy!

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!

Regards,
Resume Genius

West Virginia
1 review
0 helpful votes
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Page was slow to load an sometimes partial could not use entire screen

Date of experience: July 29, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius