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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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The job responsibilities section was very helpful.
I needed a resume quickly and this was a awesome experience - Thank You!
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to update and customize, without a lot of work
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This resume service was a huge help to me. Thank You!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The fact that it waits until the end after you've put in all the time on the resume, to tell you that it costs money is pretty annoying and stupid.
Hello Adam,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for assisting me in creating an appealing and professional resume!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
OK but didn't appreciate that it said free until the end
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great experience website gives suggestions on what to put on resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't have too much control over where each segment went. Like moving Projects above references. It is still a good tool.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site was easy to navigate and took a lot of stress out of starting my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I always re-instate my subscription when I need to revamp my Resume, change the template or help a family member get ready for a new position. I love how the information is easily usable in all the templates and a Cover Letter can be generated to match the layout and font sizes just add the words!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Extremely user friendly with powerful crafting guidance. Amazing product!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Resume genius was the easiest and reliable way to perform a resume, without the hassle of having to start from scratch.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I have enjoyed the experience. I wish I could move around the different categories on the resume, that would be my only complaint.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was forced into buying the premium benefits, when the website was advertised as having a free resume builder with free resume downloads. I would understand charging $3 for the resume after building it, because resumes are quite tedious to make, but don't lie about it and then hide my resume behind a paywall that renews after 14 days. Didn't even give me an option to not renew the payment, which is A. VERY scummy, and B. VERY suspicious, especially when the "automatic renewal" payment is over $20. Not cool.
Hello Johnny,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super easy to create and i love the suggestive options for experience on each item.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very easy to use a little annoyed it says free resume air quote then makes you pay
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your site is deceptive. It brags about a hundred free templates and nowhere does it say the charge comes with downloading your resume until the resume is already made. I get you are a business, but please just state what you charge for, before people upload their private information.
Hello Joshua,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Nice it was very simple to complete the resume thanks
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius