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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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No complaints. The longest part of getting it done, was because of me, not the site..
Well since I haven't used it yet I don't have much to say
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is great not really going to complain because it is nie.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wish the paid aspect was disclosed beforehand, also make it more clear that payment is subscribing to an expensive service
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for all of your help. My experience was superb.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Enjoying! It seems like this offers a comprehensive approach to resume building which I appreciate.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm not done yet but i'm working on it hope it looks good
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super quick and easy to make a resume! Makes it so much more simple
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple to use. I like the generated bullet points.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't want to subscribe. Please make an option where you can just pay for the resume and be done with it.
Hello Jessica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This is advertised as a free resume builder, yet I have to pay 2.95.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Spent 30 mintues filling out then at the very end they want to charge you to v iew your resume
Hello Timothy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This has been so helpful in wording and formatting a resume that I feel confident in using to apply for jobs.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy to use and understand the interfacing. I love the recommended suggestions and hand holding throughout the whole process! The only thing I would prefer is that it's not required to have a last name or e-mail for the Reference section.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
I like the text suggestions for Skills and experiences.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Make it easier to do on the phone and allow when picking format to see entirety of resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was great having assistance from Resume Genius, in many ways having options of styles, and forms to present is so awesome. Glad I found help in professional needs before, uploading my resume to a different company.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Not cool to go through the whole process thinking it was a free template and then be charged and "subscribed" at the end. Most people will pay since ttheyehy just spent 30 minutes creating the perfect resume already and don't want to go through it again
Hello Laurabeth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I googled free resume builder and you make me pay at the end for that you get 1 star
Hello Aric,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius