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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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No complaints..
May 23, 2023

No complaints. The longest part of getting it done, was because of me, not the site..

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Well since I haven't used it yet I don't have much to say

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It is great not really going to complain because it is nie.

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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Wish the paid aspect was disclosed beforehand, also make it more clear that payment is subscribing to an expensive service

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
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Very easy to use!
May 23, 2023

Very easy to use! Helpful with coming up with descriptions and skills.

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Thank you for all of your help
May 23, 2023

Thank you for all of your help. My experience was superb.

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Enjoying!
May 22, 2023

Enjoying! It seems like this offers a comprehensive approach to resume building which I appreciate.

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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I'm not done yet but i'm working on it hope it looks good

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Chelsea T.
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Super quick and easy to make a resume! Makes it so much more simple

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Simple to use
May 22, 2023

Simple to use. I like the generated bullet points.

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I don't want to subscribe
June 21, 2023

I don't want to subscribe. Please make an option where you can just pay for the resume and be done with it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jessica,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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This is advertised as a free resume builder, yet I have to pay 2.95.

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Spent 30 mintues filling out then at the very end they want to charge you to v iew your resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Timothy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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This has been so helpful in wording and formatting a resume that I feel confident in using to apply for jobs.

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Chelsea E.
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Easy to use and understand the interfacing. I love the recommended suggestions and hand holding throughout the whole process! The only thing I would prefer is that it's not required to have a last name or e-mail for the Reference section.

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Matthew J.
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I like the text suggestions for Skills and experiences.

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Rose G.
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Make it easier to do on the phone and allow when picking format to see entirety of resume

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow DONNA Y.
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My experience was great having assistance from Resume Genius, in many ways having options of styles, and forms to present is so awesome. Glad I found help in professional needs before, uploading my resume to a different company.

Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Laurabeth N.
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Not cool to go through the whole process thinking it was a free template and then be charged and "subscribed" at the end. Most people will pay since ttheyehy just spent 30 minutes creating the perfect resume already and don't want to go through it again

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Laurabeth,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Aric P.
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I googled free resume builder and you make me pay at the end for that you get 1 star

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Aric,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius