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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Takes the stress and aggravation out of resume writing! I always love new opportunities and promotions, but hate the paperwork. This streamlines and eases the experience.
I love how I can change templates. And I love that I do not have to format anything. I also love how I just input my information and Resume Genius does the rest.
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
It was very easy to update my resume. I used Resume Genius in the past and found it very user friendly to come back and update
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Easy to follow step by step instructions. Liked the suggestions on writing the cover letter and the ability to edit and remove what I don't want to use.
We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!
Regards,
Resume Genius
Easy to use. Love the suggestions in how to word each section.
As i initially started and on the site it stated this was a free resume builder but yet you will not allow me to access it unless i pay. I wasted time inputting information that i will now not be able to access. Now will have to start again on a more reputable site and hopefully still be on time to apply. Not satisfied at all
Hello, thank you for your feedback! We apologize for any confusion—while some features do require a paid subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription.
To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841. We hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
Regards,
Resume Genius.
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Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It's really simple, and I know damn well y'all ain't making me type 50 whole damn characters, that almost made me takeaway a star> :(
We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!
Regards,
Resume Genius
Deceptive advertising. Only used you because you said this was a free site. Once i had finished my CV it was locked behind a paywall. Be honest!
Hello, thank you for your feedback! We apologize for any confusion—while some features do require a paid subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription.
To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841. We hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
Regards,
Resume Genius.
Good weekend everyone and thanks to all the great players who came to our game this week for a game and the game is on tonight and tomorrow
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be great if it worked better. It freezes for very long periods and glitches. It takes 15 minutes sometimes just to type one letter.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
This was very helpful in updating my resume, basically starting from scratch. I just wish it didn; t run so slowly. If it were faster it would absolutely get 5 stars.
It was supposed t o build free resume but ut cost me 3 bucks pluse now I have to cancel the subscription or I get hig for more
Hello, thank you for your feedback! We apologize for any confusion—while some features do require a paid subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription.
To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841. We hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
Regards,
Resume Genius.
Liked the resume design, and ease of walking through resume builder. But did not like the inability to add recommended bullet points to middle of over bullet points. They were always added at the end, so I had to retype the recommended bullet point in the location I wanted.
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius
Thank you for this service! I appreciate this very much. I am wanting to update my resume to be prepared to rejoin the workforce.
Thank you for your feedback! We're confident that Resume Genius will help you achieve your resume goals. We wish you the best of luck in your job search!
Regards,
Resume Genius
It Was good, So that I liked it and I will tell my neighbour and friends to use resume genius for there to create resume. Its really help full and easy and anybody can make resume within couple of hours which is really professional.
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
Good service, easy and reliable service Thank you., it was sis helpful to locate any words that you need to put it on your resume so nice making it.
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
Estoy probando apenas es mi primera ves con ustedes, luego les hago saber que tal me va
Incredibly easy to use. Loved the recommendations when it came down to skills and job descriptions, exactly what I needed. Thank you!
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
I looked up free resume service and this popped up - and it's not free. It costs money but you don't know that until you've put a bunch of work in and then you feel trapped into spending it at the end. AND it wouldn't be so bad if it wasn't an AUTOMATIC enrollment into a payment program. Feels pretty trappy.
Hello, thank you for your feedback! We apologize for any confusion—while some features do require a paid subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription.
To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841. We hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
Regards,
Resume Genius.
Easy to build but when I got to skills and summary it would only highlight the experience from my current job and not all that I held in the past.
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
It took me forever to complete this resume' because no instructions were given on how to navigate the site. Once completing the experience section it would not allow me to proceed. There was no "next" button or "continue" button or any way to advance the page! Also, this was advertised as "free" -- which is it not!
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius