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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Very easy to use and amazing help making the best resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Bait and switch! Advertised as free but would not allow me to download without paying.
Hello Amber,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use and understand. Big help when in a pinch for time.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a good experience however you should have a 1 time fee. Most people do not need to access their resume monthly.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's so hard to know what it takes to make a great resume. Resume Genius really helped make it an easy process when updating my resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
So fast and easy, also $3 is very affordable. Thank you
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and easy! Really Helped me refresh my resume in time for my dream job!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Misleading! I said FREE! After I took all the time to complete the resume, I can not get to it without entering my credit card AND then will be autobilled if I do not cancel.
Hello Jody,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The site made this seem like a free option, but I do not mind paying the small amount for the help just like to know this information upfront.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was the absolute worse process to go through with completing my purchase for this service. It was not stated anywhere that you all only accept Credit Cards. I attempted purchasing my service three times and was denied. Then I contacted customer service could not get a hold of anyone, I tried the chat and have been speaking with Evelyn. It wasn't until then that she told me I have to use a credit card and not debit card. After attempting my credit card i was flagged again from my purchase. To find out that I had to get authorization from my bank because you all are in Virgin Islands. This has not been a good experience AT ALL.
Hello Anisha,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Was really easy to put together my resume and didn't take too much time
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was given the impression I could create a resume for free only to find, at the end, I have to pay. Very deceiving!
Hello Glenda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This was the most easy process I have ever experienced.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy and gave great information but it said it would be free and then charge to get my resume and for that, that should get a one star.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Its messed up that you present this as free when it costs money. It is shameful you even work at a company that perpetuates this
Hello Timothy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Says "free" resume but you have to pay for it its a joke
Hello Autumn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Streamlined platform, very user friendly. Love the auto suggestion feature.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty quick, it's also incredibly intuitive. Overall it was an awesome and very simple experience, while also maintaining a level of professionalism at the end.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
So easy, I $#*!ing dread doing this $#*! like a normal person, and you guys really know how to lube up and make it feel good
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius