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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow SANYA F.
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It's absolutely amazing, extremely fast and efficient.

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Kimberly T.
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I wanted the type, Elementary Teacher, that came with the video but I was unable to access it with edit options. It was frustrating. Then I was surprised to have to pay for it. Payment should be first before someone puts their time into the resusme.

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Michael B.
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Big help for someone who has no idea how to create a resume.

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Val V.
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The only thing I would suggest is a feature to automatically remove duplicate bulletpoints if included in another part of the resume

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Debbie A.
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Using resumegenius really helped organize my work experience. It made it so easy to update my resume.

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Paula N.
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I really likes the process it was very easy to make a resume.

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Beau B.
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Sleek and easy to use!
June 21, 2023

Sleek and easy to use! Inspired ideas for own bullet points with its suggestion system!

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Washington
3 reviews
9 helpful votes
Follow DEBORAH V.
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Broke as a joke looking for a job, search free resume builder, yours pops up. Investing a lot of time entering everything to then find out it is not free. I will need to cancel because I cannot afford an auto billed recurring charge. Why isn't there a one and done option…and why did you pop up on a search for free resume builder.

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Mona Z.
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Creating resume was made easy with the automated list of skills and experiences

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Anthony R.
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I like the service however I don't appreciate the unexxpected paywall when you first use the service.

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Juan A.
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Great / I don't give 5 starts there's always room for improvement

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

NL
1 review
0 helpful votes
Follow Zofoa Q.
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So far so good
June 21, 2023

So far so good. I am still getting to experience it better.

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
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This was a very easy process and I was presented with multiple solutions to select.

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow A g.
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Be aware if you are using the 14 days trial set a reminder and go back and cancel the subscription. After paying $2.95 for 14 days they have automatically subscribe to $24.95/mo and charged my bank for 6 months. When I found out and called they're support team and asked for at least %50 refund from $149 that I paid for the last 6 months they have refunded me $12.48 which is stupid. Customer service representee Named Ryan was offering me a discount to continue the subscription after paying 6 months without even using their service! Unbelievable! Thanks for Nothing Ryan.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello A g,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Katheryn P.
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Simple and cut down on the overwhelm of resume building

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Bradley M.
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The easiest and most economical way to upgrade your resume and land interviews for the position you want.

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Gary I.
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I don't like being told that something is free, and then having to pay for it. Nor do i like paying for something and then not receiving it. This smells like scam.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Gary,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Paxton L.
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Wow I'm surprised at how fast I was able to get this done for my son! Typically I am not too computer Savey. Your site really rocks

Date of experience: June 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

El Salvador
1 review
0 helpful votes
Follow Andrés K.
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It was nice, easy to use tool, and provided a comfortable UI

Date of experience: June 20, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Joel J.
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Easy to use and looks great!
June 21, 2023

Easy to use and looks great! Suggestion prompts were very helpful

Date of experience: June 20, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius