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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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It was easy i havent did a resume for over 26 years because i was self employed, this really helped in so many way
Its so expensive for no reason adn i have to call $#*!ty service to get this canceld
Hello Andrea,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I would have preferred knowing the cost before proceeding
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I did a search for free templates. You waited until the end of the forms, after all the work was done, to mention price. Pretty shady practice. I paid because I was short on time and needed this done quickly.
Hello Shannon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Pretty intuitive program that i found fairly easy to use
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't written a resume in a long time. This was a helpful refresher.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and to the point. Simplified the whole process!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and the work was done for me -great job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume builder was very easy to use. I was not expecting to be charged after completing the resume in order to download it, though!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to fill in blanks. Great suggestions for bullets. Fair price.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not a good service at all. I'm not happy with the services. I paid $2.99 for this plan and now they have charged me $9.99. They don't even have good resume templates. And the templates have fault in them they don't write what you ask it.
Hello Shohaib,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The program was glitchy. Sometimes I couldn't backspace and erase things and once I tried to make a change to the finished product I couldn't view it again.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Love the suggestions while attempting to fill out experience, skills and other sections!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was advertised as free, after working on my resume for over an 3 hours, i was then required to buy my resume.
Hello Reuben,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Your website initially stated it was a free resume service but then turns around and charges you for wanting to download it.
Hello Jon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was easy to navigate and affordable since I am unemployed and broke
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It is very great website to great a great resume in it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I liked the options to choose a custom resume for different fields
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's helpful not to have to type an entire resume when you have all the information that can just be inserted in a template and be able to send it to potential employers in a neat and clear format.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
Quick and easy, but disappointed because it said it was free until after I made it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius