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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
Follow David D.
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Great automated system, highly user-friendly and effective

Date of experience: July 30, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Great having to type a ten word review is annoying though fr

Date of experience: July 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Chynna U.
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Thank You!
July 30, 2023

Thank You! The recommended items according to job is very helpful!

Date of experience: July 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Stephanie Z.
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Beautiful layouts, simple to use!
July 30, 2023

Beautiful layouts, simple to use! Wish I had this sooner

Date of experience: July 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
2 reviews
0 helpful votes
Follow Courtney T.
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Super easy to use and guides you through everything you need for a great resume!

Date of experience: July 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Adam Q.
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It was quick and easy to create a very impressive resume. I'm looking forward to seeing how it serves me in the job market.

Date of experience: July 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Maria E.
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Amazing I love how it filled my information automatically

Date of experience: July 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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It is not that user friendly
August 28, 2023

It is not that user friendly. I don't know if I even go the resume yet because I did this a few minutes ago and didn't have it. I don't like the auto renew I want to pay the $2.95 and be done

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Donna,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow john V.
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"Build your resume for free" but then charge us to use it lol ridiculous

Date of experience: July 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Ben Z.
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Great job easy access and a real professional finish

Date of experience: July 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Janine U.
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Have payment options in the beginning! Stop baiting people.

Date of experience: July 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Cortney K.
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There are no page dividers to tell you where the resume is divided

Date of experience: July 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ellen B.
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Very easy to use
July 29, 2023

Very easy to use. I uploaded my current resume and with a little editing I was able to complete my new resume in 15 minutes and it looks impressive and professional.

Date of experience: July 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Constance X.
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Great, I liked the templates and ideas of how to improve my resume. Thanks so much.

Date of experience: July 29, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Sonia Z.
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I wish the first resume would be free to download before I typed everything out

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Sonia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

GB
1 review
0 helpful votes
Follow Mackenzie M.
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Very easy to use and super helpful in creating a resume from scratch!

Date of experience: July 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Julia W.
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Having the charge auto renew makes you look like a scam.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Julia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Sandralynn T.
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How easy and quick it is to get the perfect resume

Date of experience: July 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Carson V.
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I thought it was going to be free the entire time.

Date of experience: July 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Adriana U.
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This site was a lifesaver!
July 29, 2023

This site was a lifesaver! I was overwhelmed with updating my old resume but the options at resumegenius.com were excellent.

Date of experience: July 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius