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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I explicitly said that I could build a resume for free. That isn't true.
Good website to use if you need to make your own resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm looking for a quick & professional looking resume. I'm thinking this may be the best I've seen.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing! This helped me so much, glad i choose this website!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, easy to use and great designs that are practical.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Grateful for the tips and convenience of suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like that I could upload my resume and tweak the information from there. Many useful job descriptions to form into my own needs. I just wish I could tweak the design from the beginning.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service but needs to be upfront regarding fee for use
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Misrepresented as free until time to download, disappointing. Otherwise a great experience
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This is the second time I've had to sign up - and pay. I thought it was valid beyond the same day?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I went through all the trouble of editing only to be asked to pay for it at the end! Wish you would've given me a heads up so I didn't go through all that trouble
Hello Maureen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very good UI. Ease of use is amazing and the option choice as plenty.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful in allowing me to describe my current skills
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The word "free" is a little misleading but still reasonably priced
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This program is amazing! Super easy to create a resume and so many different options to choose from.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful service, love the help with what to include in the specific areas.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent program for building foundation of a current level resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use would have liked how much it cost before I started
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
GREAT! Ive used this many times and each time is successful!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Clint,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius