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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I enjoyed the different sections and the details. Very professional and less time consuming.
Super easy and provides many options and prompts to make your resume professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I searched for free templates and you popped up first. Go through the whole process to find out I need to sign up for a service. I only need 1 resume. So disappointing.
Hello January,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I did not realize that I needed to provide a credit card not a debit card. Other than that my experience has been great.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
$#*! yall for making me pay at the end, and for having it be a waste a money too. Just sell me a damn resume off your overblown app for a buck and keep it moving, but no, yall MUST make it a $#*! deal for $3
Hello Isaiah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I want to express my sincere thanks and appreciation for giving me this opportunity to better my knowledge of resume building.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise as free, no Credit card needed. That's a damn lie.
Hello Duniel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Ease of creation and the suggestions for the job-specific skills were awesome.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the different options for career objectives.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have not had to fill out a resume in so many years it is so overwhelming. I have tried several services and decided on this one. Hopefully I can get my Resume and Cover Letter completed today so I can get them submitted. Hopefully I can give you 5 stars once I am done.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
Love the ideas and suggestions the program is giving me.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should not have to pay to access and download something that you have already paid for. $23.99 is a lot of money to some people. I'm not asking to edit what I've already done and paid for, I'm just wanting to download something I've put time, effort and money already into. Even after you cancel a membership, I should still be able to download something I've paid for.
Hello Jacob,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Excellent and easy to use interface, clean polished resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Able to prepare resume but have not received it yet.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been good, just don't like having to respond here.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Very helpful with the auto-populated suggestions, which added things, i hadn't thought about.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
After I typed up my entire resume, i had to pay. No where does it say pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I am a 73 year old senior. I understood the service to be free. I am now needing to pay for the resume and even worse if I do not cancel you will charge me more. Please contact me. You have my email address
Hello Linda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I explicitly said that I could build a resume for free. That isn't true.
Hello Clint,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius