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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Nice and quick but I wish it said it's not free in the beginning
Sharp looking resume, lacking some of the detail I want.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The guide is intuitive and very helpful, especially to beginners. The payment platform gave me a bit of difficulty before finally accepting my card
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I like how it gave me suggestions to write my resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This website was so easy to use and was really helpful with explaining everything!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I really enjoyed the ease of making my resume however when it was time to enter my payment the process took me 2 days and 3 different cards before my payment was finally accepted. Extremely frustrating experience that usually is never a problem with any other payment processes.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I made a payment and nothing I can do with the resume. I used your platform made a payment of 2.95 and now the page is not responding to what I paid so I can be able to download my Resume.
Hello Jennifer,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very Nice! Loved How Easy Was To Fill Everything Out! Thanks!
Resume Genius is a total rip-off.do not give them credit card#.you will be sorry.I canceled my account they sent me a cancellation notice but they keep charging my credit card
Advertise free then charge after I've done all the work.
Hello Jeffrey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Really easy to use and made a beautiful resume for me!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't realize I had to pay for the service up front.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy and efficient way to create a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
What's with charging me two bucks for a trial and then hitting me again with a charge just to download my resume? I would pay 5-6 bucks for a trial if it included downloads. It's just misleading and scummy. The trial shouldn't even cost any money in the first place.
Hello Dylan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super convenient! My brain has been mush lately because of our move and this website helped me create an attractive resume!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Impressive... I need more time to become comfortable with how to use it best.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Everything is streamlined including the bullet point skills from each job. It takes the thinking out of updating a resume which is fantastic
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This process is so easy as my old resume was saved on here.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The Best! One of the most helpful resumes builders ever
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Would Prefer a one time charge for my resume and not weekly
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius