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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Super Easy, love the step-by-step process, and suggestions.
This platform is by far the best system and easy follow shell to fill in and create a Resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have a great experience with your app thank you so much
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you! Made it very easy for me. I appreciate the help. I will recommend
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Did not inform me until end that I would have to pay.
Hello Autumn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I keep picking free download and even after doing all the work, I still had to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This site makes it super easy for you to create your resume. I like that you have the option to look at what it suggests to write or for you to wing it and do it yourself. The suggestions are actually good to and I mix them with my own template. This is one of the best resume sites I've used and the templates are very professional
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Should advise people up front that they cannot actually get their resume until you're forced to subscribe. It's a bit deceptive not to mention that fact right up front so people don't waste their time if they don't intend to pay a monthly, weekly or whatever term agreement.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Don't say its free when it's not. False advertising is wrong!
Hello Tiffany,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
User friendly, makes writing resumes easy. Useful templates
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great prompts but would've liked to see preview of resume prior to paying.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use! Appreciate the bullet point suggestions and love the variety of templates.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing! Everything was pretty automated and a mom who has been out of the workforce for decades needed all the help she could get!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was a good experience for a beginner to make a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fantastic options to choose from and very easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved the way this program streamlined this process for me. Its been 20 years since I had to create a resume and I felt this process couldnt have been easier
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Saves the confusion of having to build a resume off a blank document!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Super helpful, wish i could edit the layout of the resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I appreciate all the helpful tool given to me in preparing my resume thank you very much
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very professional! The best website! And good thing that it is ATS-Friendly!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius