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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Daniel N.
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Advertised as free and then you find out after creating the resume you have to pay

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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It's really easy however, the editing process is a little confusing.

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Zealand
1 review
0 helpful votes
Follow Meredith E.
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Thank you for making a very daunting task a huge amount easier :)

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Ashley U.
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So so easy!
August 21, 2023

So so easy! I love the suggestions, they save so much time. You guys rock!

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Easy but the resume is missing tons of experience I added

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Owen H.
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Easy to use and helpful for first time resume builders

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Puerto Rico
1 review
0 helpful votes
Follow Maritza E.
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Decent collection of templates but hate the use of misleading advertising saying the service is free, when it's not.

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Darian R.
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Misleading about the cost until I wasted time entering in all of my info in the resume. Also, forces me to auto-renew unless I get a hold of someone to cancel my account

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Darian,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Dara Z.
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It helped me to construct my resume professionally

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Mariael T.
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Be confidant, you're alright rather I say so or not. Love yourself.

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Patrick K.
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Very easy to use, many and varied options to beef up my resume.

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kenya
1 review
0 helpful votes
Follow amy S.
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I absolutely enjoyed using this it helped me get it done quick and even gave me ideas and when you are crunched on time that really helps I will definitely recommend this to others as it was recommended to me!

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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I Just wanted the Resume
September 19, 2023

I Just wanted the Resume. And I am forced to buy a subscription.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dave,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow CHRISTINE P.
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It is professional but was advertised as a free service.

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Karen I.
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Easy to use
August 20, 2023

Easy to use. Very helpful in summarizing my 35+ years of experience.

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Marlon F.
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It would have been nice to know at some point that I would be charged so I wouldn't spend a bunch of time editing my resume. What if I couldn't afford it?

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
2 reviews
0 helpful votes
Follow Christopher X.
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So far so good i am just waiting to see how difficult its going to be to cancel my subscription?

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow RYAN T.
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Cant get resume til you pay 2.95 and I will just be cancelling tomorrow

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Kevin U.
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Great platform which helped me bring my old resume back to life!

Date of experience: August 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Zambia
1 review
0 helpful votes
Follow MUHAMMAD F.
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Best site for resume creation
August 20, 2023

Best site for resume creation. Pretty easy to get used to.

Date of experience: August 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius