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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Advertised as free and then you find out after creating the resume you have to pay
It's really easy however, the editing process is a little confusing.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for making a very daunting task a huge amount easier :)
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So so easy! I love the suggestions, they save so much time. You guys rock!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy but the resume is missing tons of experience I added
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and helpful for first time resume builders
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Decent collection of templates but hate the use of misleading advertising saying the service is free, when it's not.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Misleading about the cost until I wasted time entering in all of my info in the resume. Also, forces me to auto-renew unless I get a hold of someone to cancel my account
Hello Darian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It helped me to construct my resume professionally
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Be confidant, you're alright rather I say so or not. Love yourself.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, many and varied options to beef up my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I absolutely enjoyed using this it helped me get it done quick and even gave me ideas and when you are crunched on time that really helps I will definitely recommend this to others as it was recommended to me!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I Just wanted the Resume. And I am forced to buy a subscription.
Hello Dave,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It is professional but was advertised as a free service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would have been nice to know at some point that I would be charged so I wouldn't spend a bunch of time editing my resume. What if I couldn't afford it?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far so good i am just waiting to see how difficult its going to be to cancel my subscription?
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Cant get resume til you pay 2.95 and I will just be cancelling tomorrow
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great platform which helped me bring my old resume back to life!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Best site for resume creation. Pretty easy to get used to.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius