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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
Follow Renato P.
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ResumeGenius is easy to use, highly intuitive. Amazing resource for working professionals wanting to improve their CVs

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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VERY EASY TO USE
August 28, 2023

VERY EASY TO USE. I HAVE NOT DOWNLOADED IT YET OR TRIED TO CHANGE ANYTHING SO THE RATING IS A BIT EARLY.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Am a little concerned about accuracy when uploading my resume. Since I am applying for transcription and similar office support positions where accuracy is highly important, it would be nice if I didn't need to go over my own meticulously created work once more with a fine-toothed comb to get my information into a better resume format. However, I do appreciate the suggestions provided for expanding upon my listed job duties; those were very helpful.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Luane Z.
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Wow!
August 28, 2023

Wow! I wish I had this years ago. It really took the stress out of how to format or what word choices to make.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Very easy prompts to follow
August 28, 2023

Very easy prompts to follow. Very professional outcome.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow Casie T.
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Paid service, not free as advertised but well worth the $3.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
2 reviews
0 helpful votes
Follow Amy T.
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I have been able to assist two young men get jobs with your guidance.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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No complaints
August 28, 2023

No complaints. It's given me everything I required.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
2 reviews
0 helpful votes
Follow Keith R.
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Very helpful with putting thoughts and word to paper

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Sorka Y.
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Easy to work with and I love the professional bullets

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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This site was giving me a hard time in processing my payment

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Bianca,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Lori I.
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Easy to do and great options of different bullets to add

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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So far so good
August 28, 2023

So far so good. Once I receive the document I will be satisfied.

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Sondaie P.
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I typed in free resume and you guys charge not 100% honest

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Madison A.
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The site said it was free so this is disappointing that there is a charge.

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Ewa C.
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I'm ok paying for resume once, but I don't care for subscriptions.

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Lisa G.
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Not as easy to use as I was led to believe Thought it was free because I searched "free resume templates" and this site came up second.

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Billy P.
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Very easy to use, great suggestions, very fast and easy

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Said it was free
September 27, 2023

Said it was free. It isn't. Had to pay, and then I will have to cancel.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Stephen,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Wes Q.
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It was quick and efficient to generate a professional resume

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius