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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Easily completed my resume with the tools provided to me.
Resume genius did a fantastic job at nailing my job descriptions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When i tried to pay with my credit card it didnt go through and there was also no error message thrown which seems to be a very poor user experience overall. Being in the product development i figured to try with other options and resolved it but it seems like the very basic error handling seems to be missing which needs attention
Hello Lokeya,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This site makes getting your CV put together in a profession format easy and quick.!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and very helpful that they provided examples
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Offer claimed free resume but after I completed my resume I was left with a choice to pay for completion or consider my time lost. After this one time trial I will resume with MS Word.
Hello Jason,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great resume builder, but I would like there to be a section for cover letters.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to use and actually had correct information for nursing healthcare specialties!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Can't view full resume without paying. Need more assurance it works so it's less of a risk especially when requiring subscription I could easily forget to cancel.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Straight forward, easy to navigate, and functional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Most up to date software, exception templates and cover letters
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was so easy and my resume looks awesome
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Although I am already being charged MONTHLY by Resume Genius, I still couldn't download my updated CV without paying an additional £18.50! Rude
Hello Katie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Tricked into spending money after advertising free resumes
Hello Jacinta,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The billing section is tedious and is trying to take advantage of people who don't read the renew section
Hello Jacob,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Need to be clearer about not accepting debit card.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great website, however would reccommend ability to format resume as you like rather than auto-format. Such as being able to choose to have education before work experiences.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Went through the whole process of building. Resume only to find out you need to pay for it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The process was easy and I really liked the content options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not as easy as description and some more quick tab options than needed and some did not seem to apply.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius