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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow Sage O.
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It didn't tell me until I'd finished the whole resume creation process that I would need to pay to download it. I would have liked an earlier warning. Also, the payment didn't allow debit cards.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sage,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Was not prepared for the charges
September 1, 2023

Was not prepared for the charges- you should let us know before we go to print- very awkward situation at the library today!

Date of experience: September 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
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It was very easy to create a resume and I loved the suggestions provided

Date of experience: September 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Jocelyn I.
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Not able to remove a section from resume. Could not figure out how to remove it since it is not necessary.

Date of experience: September 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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I had a great experience using resumegenius. I had not updated my resume in years and chose resumegenius. I am happy.

Date of experience: September 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Madison W.
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It was very easy to do and gave me a professional look to my resume

Date of experience: September 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Manuel E.
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Its a great web site that helps you create a resume in the professional format all the companies are looking for.

Date of experience: September 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Amy S.
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Really simple to use
September 1, 2023

Really simple to use. Suggest great prompts, from jobs similar to your, making it easy to summarize your skills and experience in the best way possible. Helps a lot when you dislike feeling braggy and aren't sure what to say.

Date of experience: September 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It claims the resume's are free but you have to pay for them. False advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello John,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Russell K.
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This made my building of a resume very easy! Thanks!

Date of experience: September 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Symphony C.
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This has been so professional and clean in its recommendations

Date of experience: September 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Jack T.
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I just need 1 resume i thought it you guys will have free trial

Date of experience: September 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Erica P.
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I thought it was free, there are too many skills, hard to see all categories

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Erica,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jason Z.
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Amazing how it auto fills and gives recommendations. If anything is off a bit, its a quick fix. Took so much time off of me having to figure out what I needed to write. Thank You...

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Kenneth Z.
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Site makes it seem like this is a free "fill in the blank" style resume builder/template. You spend time filling everything out then at the end they suddenly ask you to pay for it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kenneth,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Bryan K.
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I like the pre-scripted suggestions based on position and function. This app expanded my thoughts about resume writing.

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Mara W.
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You are scam artists!
October 1, 2023

You are scam artists! I spent over an hour on my resume and only chose your website because the ad on Google said you were a free of charge service. I just got sucked into paying $24.95 for a freaking resume! A piece of paper I could have taken the time to create on Microsoft word. Insane!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mara,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jacqueline E.
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No comment to enter now let me get my damn resume. If you require this much attention perhaps get a puppy... **MAD FACE**

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Emma Q.
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This process was so easy and fluid, making the process of writing a resume so much easier and stress-free. Looking forward to using my new resume in finding new jobs to come!

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Mason R.
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You capitalized things that should not be capitalized and there is no way to fix it in the awards section.

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius