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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Not happy that it said it was free then you get to the last step to find out it cost 2.95
I just bomb at try to make a resume that looks good enough to send to an employer. You made this experience so easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's pretty straight-forward and the templates are great!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy. Great to have suggestions as to what your job responsibility includes. Love that there are different formats. I just wanted a veyr simple one that was easy to read. I chose one where the date of the employment was to the far right- calls it out and it doesn't get blended in with the rest of the resume. Thank you
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It worked great. The only problem I had was changing cities for the different companies.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I appreciated how the bullet points were pre-decided.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise that free service but not you charge fee.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to upload old resume information and add new information provided by the site to improve the quality and organization of my resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Creating the resume was smooth, although the rest of the experience was poor. Took me 8 tries of inserting my credit card info before actually completing the whole process and I tried to sign in on other devices to submit payment but no luck till various attempts. I also sent myself 3 emails to get myself logged in and the emails where either blank or showed the coding scripture of the page rather than content regarding my login.
Hello Javier,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good fast hate that i did it and then was asked to pay instead of told up front
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should say that you will have to pay at the end
Hello Connor,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Loved this service. I think it'll help me attain the job I'm looking for
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Painless and simple! Thank you for cracking the code of resumes!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The blurb getting you to click on the site says free, clearly it's not
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was advertised that my resume would be converted to a federal resume but i see literally no difference > :(
Hello Robert,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It made it easier to make a resume that was more concise and looked more professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Faced problem during payment.
I was not informed earlier that this platform does not create free templates.
Can't change the sequence.
Hello Bhargavi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The platform is great. I gave it 4 starts because I found misleading the fact that it's advertised as a free service.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius