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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It exposed my insight of how to create a better resume.
Let people know they have to pay to download a resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume process was great until you had to pay. Advertised as free but had to pay to download.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Purchasing is tricky; tried to purchase monthly access, and could only purchase first option.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Incredible! Was able to do everything super quickly and I loved the AI Prompts, the only thing I'd like was the option to just include a phone number on a reference, other than that I really appreciated the service!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Well it was a fun and extremely helpful experience. I would absolutely recommend.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly and while to took me some time up front, it will save me time in the future.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was supposed to be a free resume site. They charged me $2.95 for a 14 day trial. Charge a monthly fee if you do not cancel within that 14 days.
Hello Elizabeth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Other pages offer free resume building, that should be implied at the beginning that this is NOT free
Hello Erica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Was not sure of what to do and kept having to go back and edit resume because it prefilled things that I did not ask for.but overall ok
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
We will see if I can correct the issues once I get my resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I don't like the payment plan options. I am happy to pay but I only need the service for a month or two, I don't need or want to commit to a full year.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy app to use. And it's a good looking resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and friendly. Very good suggestions that help to complement own ideas.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is good, it would be good idea if more lunges options include
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and efficient way to get your resume fast.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Kind of a scam promises one thing tricks you into filling the whole thing out then hits you with a fee deffenatly false advertising
Hello Larry,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great tool. I am positive that I will land a job with this resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said it was free. It is not. A lot of the templates have a lot of wasted space making longer resumes even longer. Suggestions for skills was inadequte.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius