On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Don't say that you have a free resume template. Then everyone spends time making the whole resume to find out they have to pay for it in the end? Stupid
Didnt realize there was a fee... would like to cancel after the resume is printed - do not want to be charged $24 every month for something I needed 1 time. I did appreciate how fast the creation was and most of the work is done for you - no need to think about what to write
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very effective and easy. Better than what I could do alone
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, aesthetic templates, and good suggestions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the fact it has suggestion especially for those of us who have had no need to use a Resume for several years.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Decent resume but price was a bit high to be honest
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Make the job of writing a resume easy. Make the resume more standardized
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's good so far. One problem I noticed: I can't go back and change some of the information after entering it, ex. Job title or city.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you guys for been here I love you cause you making my life easier
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It exposed my insight of how to create a better resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Let people know they have to pay to download a resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume process was great until you had to pay. Advertised as free but had to pay to download.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Purchasing is tricky; tried to purchase monthly access, and could only purchase first option.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Incredible! Was able to do everything super quickly and I loved the AI Prompts, the only thing I'd like was the option to just include a phone number on a reference, other than that I really appreciated the service!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Well it was a fun and extremely helpful experience. I would absolutely recommend.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly and while to took me some time up front, it will save me time in the future.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was supposed to be a free resume site. They charged me $2.95 for a 14 day trial. Charge a monthly fee if you do not cancel within that 14 days.
Hello Elizabeth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Other pages offer free resume building, that should be implied at the beginning that this is NOT free
Hello Erica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Darcy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius