On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was awesome. Very professional ways to describe yourself, skills and work experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You said it was free but then i had to choose either a 2 week subscription or a 30 day one. That is not free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I cant imagine an easier alternative than resumegenius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really a quick and easy way to put a resume together. The ability to choose recommendations are a blessing
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It should had a specific description if free or not as it indicated free then once done it required payments
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was overwhelmed at the prospect of creating a resume (never done before) but this was quick & easy!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Such a great platform for creating an exceptional resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought I'd get my resume for free, but is seems I still have to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Hi I have some issues to pay in your site I had to use several debit cards except my American express credit card.
Hello Farshid,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Template has been easy to follow. I like the options for the set up for my choice of resume. Good instructions to follow for assisting me.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Do not advertise as being free if you are in fact not free. Very disappointed.
Hello Marcia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I was of the opinion that this was a free service. Clearly it is not and I feel it is very misleading. People wanting help with a resume generally do not have extra income. Making people go through the task of building a resume under the guise of it being free just to be baited into paying is disgusting.
Hello Jason,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thanks for access to resume building program at affordable site.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Allow options like UPI and netbanking for payments. All credit cards in india don't work. Also allow people to position sections in resume or event edit the name of titles. Like I want to have "Career Summary" instead of "CAreer objective"
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I wish more questions were optional for younger people with less experience for example requiring a month AND year for start and end date
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Really easy to use and so helpful to navigate & build this tool is awesome!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It says free when you click on the link. I suggest removing the word free because when you spend 3 hours filling out intensive information on to something just to find out its not only not free and requires payment but also looks false and dishonest.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I've been looking for a service like this. Easy, concise, clean resume builder. Worth every penny.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I love how much this genius has helped me out. I'm a busy person and I was blown away at how fast my resume was building. Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius