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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Day easy very descriptive with bullets for job description. Three profession I am in is never an option but through resume genius it was an option to pick and to top it off all of the bullets for the job description for my occupation were very accurate and precise to the tee.
Well done, and I will be back in the future for more genius work.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wasn't aware you had to pay for your resume until I finished the work of entering all my work information. Other than that it seems great.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was very helpful in creating a resume in order to change careers!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty easy to use and easy to fill in necessary details and you also have control of how to alter your CV.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
All good stuff, easy to use, multiple options with different options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to make a resume to be blinded behind a pay wall
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You advertised it was free then I had to put in my credit card details to get it for $3 which is not much but the misleading information pissed me off.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The templates are pretty I like the service so far.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Absolutely LOVE how my resume turned out. I would have very willingly paid the money to have this done, but advertising as "free" then charging at the end is shady business practices. Paid for this one and then plan to cancel right away.
Hello Nicole,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was awesome to utilize the objectives related to the current skill set
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Did not like that it said it was free but once completed I was charged a price and in small print I see it is a subscription.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Kind of trapped in the look for free template but worth the $3
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resumegenius helped me design and pick the template that I always wanted.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I Just didn't like how it said FREE but then you chose to let us pay after we've already typed in everything since "were already here" But other than that it's okay.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Maybe give 2 starts back after I see how much of a pain in the $#*! it is to cancel.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This made resume building an absolute breeze.
10/10 definitely recommend
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice and easy modification but the quality after service needs to be ascertained.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great!? I only wish the best so far it was great getting this done I hope I succeed with this resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was awesome. Very professional ways to describe yourself, skills and work experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius