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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It said free but I had to pay. That was frustrating.
Great was very easy and helpful in making my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience, however I think that there should be a free trail
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The best Resume builder I have used. I definitely recommend and will continue to recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy, quick, excellent suggestions and more than I bargained for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise as free, but it is not. Bait and switch method. Scandalous
Hello John,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use. The bullet points are a godsend. I have a difficulty selling myself and they made it painless
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was the easiest resume guide that I have ever used.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When the program uploaded my prior resume some things were out of order and combined with dates and places that didn't go together so I had to correct a few things
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use and helpful suggestions to create a quality product.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So thankful for the resume and additional assistance!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I should have used this program a long time ago. Easy process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free, but after spending all the time creating my resume, I was prompted to pay to download. Dishonest, misleading, and I won't be back solely because of it.
Hello Tyler,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was a very helpful process. I did not know I would have to pay for it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Looking great, but we will see after payment has been issued.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Wonderful experience. Makes me feel more confident about my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very professional and user friendly. Would recommend ResumeGenius to anyone looking to complete a polished resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and easy to manage my way through the site, using reccomended tips to ensure the best possible CV is created.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
By simply creating a Resume for the first time in years, I highly like and recommend this site!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
First time using this type of resume builder and it was quite easy. Thank you
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius