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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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You are a fraud
October 28, 2023

You are a fraud. A complete fraud for allowing individuals to think they are getting real help with a resume and you hold it hostage with a payment of some sort.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Saadiqah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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...
September 28, 2023

...

Date of experience: September 27, 2023
Texas
1 review
0 helpful votes
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Should be able to modify what this generates. Or switch things around.

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Mexico
1 review
0 helpful votes
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This website worked out great
September 28, 2023

This website worked out great. I was really struggling to do a resume and resumegenius made it easy!

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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It suppose to be free
September 28, 2023

It suppose to be free. Should not have to pay anything

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
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Don't like being asked for payment, was expecting free download / program

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Everything was very easy to use and simple to understand

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Excellent, very nice format
September 27, 2023

Excellent, very nice format. Great appearance and an improvement from what I had.

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I got baited thinking I would've got this for free

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
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So easy to use!
September 27, 2023

So easy to use! I love it. Takes the pressure off and makes creating a resume simple.

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I really enjoyed having solid examples of skills and job proficiencies to help build a very professional resume. I don't know if I could have come up with something like this on my own.

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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It was great, but I don't like the ongoing charges. Once and done is better because you would get more business

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Dont know until i see actual product and determine if annual fees are worth it.

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Best website to get a resume done like a professional

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
2 reviews
0 helpful votes
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It's so easy to use
September 27, 2023

It's so easy to use. And it's pretty reasonable price.

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Pretty good
September 27, 2023

Pretty good. But I would suggest you add a way to make the content fit on one page

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Amazing and straight forward, facilitates and organizes your resume for you. 10/10 strongly recommend.

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I don't like the skills on the top format an there are no many templates options

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Heyda,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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I like that everything is easy to add
October 27, 2023

I like that everything is easy to add. But after choosing everything I want to add, I would like to be able to edit the text directly with.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kien,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Duwana F.
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Awesome great tool I needed a resume for job was able to do it in one day

Date of experience: September 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius