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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Bianca N.
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Amazing Services, great quality, and a good amount of options to choose from!

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow STEPHANIE E.
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This has been a godsend, thank you so much for the simple tool in such a stressful time of my life!

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Jacob J.
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Great
October 9, 2023

Great. Helped me make a resume so I can get a job in the future and financially support myself.

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
2 reviews
0 helpful votes
Follow Brian N.
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Excellent template very easy interface and had a ton of options

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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It said it was free till you spend all your time, then they make you pay. Misleading information!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Robert,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Janice S.
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I really feel confidant with the resumegenius software. It quickly resolve my concern writing on my resume in time to submit to important job position

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Jack N.
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Quick and easy too use
October 9, 2023

Quick and easy too use. Love the extensive job based suggestions

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Pooja A.
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When copy pasting bold letters are changes to normal letters. Bullets not working properly so difficult.

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Antoinette N.
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The suggestions or options presented for each job description can be invaluable for someone trying to flush out the details of the job.

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Wish we could change headings
October 9, 2023

Wish we could change headings. (i.e. Career objective to resume objective).
There is no place to put your street address (my college application requires it).
Just a little more flexibility would be useful.

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Aravinda V.
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You dont mention anything about payment and now you charge before downloading. I had to buy it because i have already spent so much time making this. Bull$#*!!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Aravinda,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Scattenia D.
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I was unable to edit all areas on my resume. Therefore, I could not get the layout order I wanted.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Scattenia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Charles E.
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You trick people into buying you services. I just want a PDF document and now I'm paying money you for something that should cost nothing. I would give ZERO stars.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Charles,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Dawn Q.
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Would not let me down load with trying the free trial

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow CHERYL S.
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FAIRLY SIMPLY AND IT'S MORE YOU CLICK ON WHAT FITS
YOUR WORK EXPERIENCE. THEY PROVIDE DIFFERENT TEMPLATES
AND WORK EXPERIENCE FOR YOU TO SAMPLE FROM WHICH MAKES THE PROCESS GO REALLY QUICKLY AND SMOOTH. CB

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Nelda W.
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There are some sections I'd like more editing control

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Franklin F.
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Typing up a resume can be challenging with resume genius they make easy to pick out the correct template and job description.

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Austria
1 review
0 helpful votes
Follow Yalguun S.
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I was really satisfied with the customer service. Thank you very much, Angie for the amazing support!

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Cameron R.
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I don't appreciate that the fee is hidden only after you do all the work on your resume. That seems a bit like fraud.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Cameron,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow philippe c.
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I absolutely stink with making a resume. Resumegenius.com was so helpful in helping me organize my resume and compose it professionally, as well as choose a template that works for me.

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius