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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Aravinda V.
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You dont mention anything about payment and now you charge before downloading. I had to buy it because i have already spent so much time making this. Bull$#*!!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Aravinda,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Scattenia D.
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I was unable to edit all areas on my resume. Therefore, I could not get the layout order I wanted.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Scattenia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Charles E.
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You trick people into buying you services. I just want a PDF document and now I'm paying money you for something that should cost nothing. I would give ZERO stars.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Charles,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Dawn Q.
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Would not let me down load with trying the free trial

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow CHERYL S.
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FAIRLY SIMPLY AND IT'S MORE YOU CLICK ON WHAT FITS
YOUR WORK EXPERIENCE. THEY PROVIDE DIFFERENT TEMPLATES
AND WORK EXPERIENCE FOR YOU TO SAMPLE FROM WHICH MAKES THE PROCESS GO REALLY QUICKLY AND SMOOTH. CB

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Nelda W.
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There are some sections I'd like more editing control

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Franklin F.
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Typing up a resume can be challenging with resume genius they make easy to pick out the correct template and job description.

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Austria
1 review
0 helpful votes
Follow Yalguun S.
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I was really satisfied with the customer service. Thank you very much, Angie for the amazing support!

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Cameron R.
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I don't appreciate that the fee is hidden only after you do all the work on your resume. That seems a bit like fraud.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Cameron,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow philippe c.
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I absolutely stink with making a resume. Resumegenius.com was so helpful in helping me organize my resume and compose it professionally, as well as choose a template that works for me.

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Janette U.
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This made creating my resume very well designed, quick, easy, and well formatted.

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Soila O.
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A very fast process
October 8, 2023

A very fast process. Its easy and ready for you on the go or even at home. Im very pleased with it

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colombia
1 review
0 helpful votes
Follow Luis S.
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ME HA AYUDADO A REDACTAR ADECUADAMENTE LA HOJA DE VIDA

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Noah K.
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Have payment after creation
November 7, 2023

Have payment after creation. Its deceptive and not conducive to a positive experience...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Noah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jason I.
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Easy to use
October 8, 2023

Easy to use. Can't really rate until i see the finished product.

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Daniel P.
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Love the the different options given once you've entered your skills and positions

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow Leonard W.
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Very easy to do explanatory and that help you very well.

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Loria Y.
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Great service for those who don't know where to begin when writing a professional resume for the first time.

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Laura H.
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Such an easy and quick way to create a personal resume

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Brandy T.
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It was so simple and fast to use but yet so very helpful

Date of experience: October 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius