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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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You dont mention anything about payment and now you charge before downloading. I had to buy it because i have already spent so much time making this. Bull$#*!!
I was unable to edit all areas on my resume. Therefore, I could not get the layout order I wanted.
Hello Scattenia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You trick people into buying you services. I just want a PDF document and now I'm paying money you for something that should cost nothing. I would give ZERO stars.
Hello Charles,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Would not let me down load with trying the free trial
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
FAIRLY SIMPLY AND IT'S MORE YOU CLICK ON WHAT FITS
YOUR WORK EXPERIENCE. THEY PROVIDE DIFFERENT TEMPLATES
AND WORK EXPERIENCE FOR YOU TO SAMPLE FROM WHICH MAKES THE PROCESS GO REALLY QUICKLY AND SMOOTH. CB
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There are some sections I'd like more editing control
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Typing up a resume can be challenging with resume genius they make easy to pick out the correct template and job description.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was really satisfied with the customer service. Thank you very much, Angie for the amazing support!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't appreciate that the fee is hidden only after you do all the work on your resume. That seems a bit like fraud.
Hello Cameron,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I absolutely stink with making a resume. Resumegenius.com was so helpful in helping me organize my resume and compose it professionally, as well as choose a template that works for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This made creating my resume very well designed, quick, easy, and well formatted.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A very fast process. Its easy and ready for you on the go or even at home. Im very pleased with it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ME HA AYUDADO A REDACTAR ADECUADAMENTE LA HOJA DE VIDA
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Have payment after creation. Its deceptive and not conducive to a positive experience...
Hello Noah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the the different options given once you've entered your skills and positions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to do explanatory and that help you very well.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service for those who don't know where to begin when writing a professional resume for the first time.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Such an easy and quick way to create a personal resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was so simple and fast to use but yet so very helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Aravinda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius