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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Pretty effective, appreciated the prompts and thoughtful experience points.
So far, so good I would like to see end result before I give a review.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Too expensive. There should be a flat rate per resume.
Hello Jennifer,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The cost is ridiculous. Lack of cost transparency towards cost is horrible.
Hello Perla,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Fantastic ease of use and pre-determined options to add to your resumes
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to operate, It would be great if you could chage the order of skills
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and very helpful. Thank you for a great experience.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything is very easy, thought-out and painless for the user :)
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fine but you should tell people up front that you have to pay to get your resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks. Easy and efficient resume maker. Thanks so much
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The stages of my education were not listed. For instance; from my basic and high school
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I'm so thankful resumegenius made making and updating my resume so easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good experience with the many recommendations
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I've been struggling to format my master resume for years. Thanks to Resume Genius my resume finally looks easy to read and still encompasses my military career.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Was under the impression that it was a free service
Hello Cameron,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Absolutely Amazing! Super easy to do and I loved being able to pick from a variety of resumes. I can't believe I didn't do this sooner.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Bit misleading about being advertised as FREE... but other than that. It is ok
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The creation process was painless. Let's hope actually printing it will be as well.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was an amazing process. I really enjoyed using this platform to create my resume. It was quick and efficient. Thank you so much
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
A quick way to make and edit a professional resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius