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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Didn't realized I had to pay after I made the whole resume. Should probably be mentioned before all the work is done.
It's amazing. And makes the process of building your resume fast and effectively.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Smooth / most of what I needed was available. Really like the "bullets " provided.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great bullet points for my listings on jobs and skills!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy, but it originally said it was free for
Resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Suggest being more upfront about pricing before taking users through the building process. Very nice templates and suggestions though.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to add the suggested bullet points in order to quickly have a resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as a free resume helper but it charges you to email, print, or save your resume.
Hello Faith,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The cv will good and look good when presenting it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just by looking at all my resumes that create they look really good. There is some changes that I will have to make before everything is finalized.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use - wish there was a "template" for employer resume scanning software
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good, just need to make sure it cancels when i call
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your system is unable to spell correctly the last name of my supervisor and I will need to corrected manually.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Kudos friends. This is a well thought step by step made easy. Keep it up
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Perfect application. It made it so simple and easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really good experience. 10/10 would recommend to anyone who needs to help organizing their resume i was stuck on how to write my resume but the suggestions that resumegenius provided for me regarding my career was awesome!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy to use. Nice variety of examples to choose from. I only gave 4 stars because I was surprised that at the end of completing my resume there was a fee and Trial period like most resume tool sites.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Hidden Pay Wall lets you think that you can create your resume for free, which you can; but you cannot download it for free. Deceptive practice to make a buck.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful for somebody who has been at the same job for 25 years.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you but was looking for free template to update resume, you should allow at least 1x print for free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius