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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Great! Software with the added AI feature is awesome
The templates are great, but $24 dollars a month? Really?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The edits that I've made did not apply to the resume. This was also listed as a FREE resume to charge a fee after over 30 minutes of work...
Hello Rebecca,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thought this was a free service until end when you must pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far, this has been easier than I expected. Therefore, I'd recommend it to others
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as Free but then asked for payment. Not very helpful after putting all that work in.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It has been fine. I was frustrated with how the template did not translate directly into language used in the finished document. I kept having to go back and toy with it to get the language write especially in the education section.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The advert said free. After spending time (I didn't really have), I got to the end only to find it wasn't "Free" as advertised. Credit Card is needed and continues to be billed if you don't call or email to cancel
Hello Shantell,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Website was easy to use and got me in and out the door quickly for a fast but accurate and efficient resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super quick and easy. The provided bullet points were worth their weight in gold to fast track my resume for further optimization.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was a well made resume n was very easy to complete
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Takes a lot of guesswork as to what exactly to say. It made my son's resume look great with only two jobs on it and just coming out of high school.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Your site says its a free website builder and clearly it is not.
Hello Shalani,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The instructions was very easy to follow. Thank you for your help.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Have to wait until I see the final result on paper.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would have still done my resume with you just wish I would have been told at the beginning it would cost me money in big print somewhere.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This did not disclose that it would cost money. I spent an hour putting together what was suppose to be a free resume builder only to get lied to. I don't like sneaky marketing, it should say that you will have to pay for a subscription of some kind in order to get your resume.
Hello Diamond,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You need to make moving bullet points data easier by having up or down arrows or something, rather than having to cut and paste.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Made making my process of building my resume such a breeze will come back again to update.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius