On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Had a pleasant experience with the process and would definitely recommend this for friends and family
I might be good at what I do, but I am terrible at writing a resume. This was a fast and simple experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. However, its is disappointing that Paypal is not offered as a payment option.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved my experience making my resume but I did not love the surprise of having to pay after i had done all my work to make my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Doesn't accept personal debit cards. Other than that good app.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very Very Helpful...Great formats and program to work with ease. Thank you so much ResumeGenius!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
OF ALL THE ONES I CHECKED THIS WAS BY FAR THE BEST FAR MORE ACCURATE THAN WHAT I COULD GIVE OF WHAT I'VE STILL SEARCHING FOR BETTER DESCRIPTION OF MY LIASON WITH TECH AND SALES DEPT.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
A little clunky going back and forth between position entries. Please bring me back to the position I just edited on the page, not the top. This way I don't have to scroll down to keep adding details.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I believed this was a free form fill, but honestly was not upset when i hit the pay wall. Wil definitely use again if needed. Awesome site
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would have been great to see the resume in print as it is hard to see on screen
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use website. False advertising saying that it is free then after completing document it forces you to pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This service was Perfect for what I needed in a pinch.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Probably one of the most stress free website to use to make or update your resume. Will definitely be recommending to others of how easy this process was.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
Not able to put in multiple working to and from dates for each job
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use and very helpful...saved me a lot of time!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing experience. Everything was simple and understanding
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't tried to print or email anything so can't say I'm satisfied as a whole yet
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should make disclose the purchase price before the resume is finished
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
A very unfair way of charging people, I got the paid version and then cancelled if after two months and then wanted to get a resume done so was hoping there's a small one-time payment to just update my resume and you have to pay the full amount, lets be realistic most people arent going to be creating new resumes everyday.
Hello Malinda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius