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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Its been really easy and helpful to build my resume although it is very frustrating that when I try to edit a sentence it won't let me and my typing automatically gets moved to the beginning of the paragraph

Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Hampshire
1 review
0 helpful votes
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Would like to be able to switch the header with body of other formats

Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Good experience, the journey was pleasant and easy

Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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It was very easy to write my resume with your company help.

Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Said it was Free resume
November 26, 2023

Said it was Free resume. Should say Free to start, but if you want to keep resume then you need to pay. By the time I spent filling it out of course im gonna have to pay to keep it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Bret,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Was told this was free but asked for a credit card. But the layout is awesome so I paid it

Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Very helpful considering I have only done this twice in my life.

Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Streamline with quick suggestions
November 3, 2023

Streamline with quick suggestions. Suggestions can be very good or not at all related to the job

Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Easy to use with great references for adding your own skills and summary

Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Vermont
1 review
0 helpful votes
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Easy to use, very super friendly for even us old people.

Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I do not like that I cannot put my Linkedin address in the contact section

Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
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You said that there were no charges
November 26, 2023

You said that there were no charges. That is not the case.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rockwell,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

NL
2 reviews
1 helpful vote
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Usual hidden costs and no reminder that you're about to overpay for the service when the cheap 2 weeks are over. Results are pretty underwhelming too

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Andrew,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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I am very impressed with Resume Genius and how easy it is to create a professional and customized resume. The website has a lot of templates and examples to choose from, and the resume builder guides you through every step of the process. Resume Genius is a great tool for anyone who wants to create a resume that showcases their best qualities and qualifications. I highly recommend it!

Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Switzerland
1 review
0 helpful votes
Follow Ivo Q.
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Two of my credit cards got rejected for some unknown reason

Date of experience: November 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Mimi H.
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Beautiful templates and helpful suggestions aid in creating a succinct modern resume

Date of experience: November 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Some of the copy-overs of info on my previous resume were a bit quirky. But overall it was easy to use and easy to correct

Date of experience: November 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Fantastic
November 3, 2023

Fantastic. Very easy to build and work with in this format

Date of experience: November 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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You said it's free then held my resume hostage until I paid. I did like being bale to be walked through with suggestions on improvement

Date of experience: November 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Great job making it, and easy to do
November 2, 2023

Great job making it, and easy to do. Like to know of pay first

Date of experience: November 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius